Terms and Conditions

1. INTRODUCTION

1.1 The Terms and Conditions (the “T&Cs”) below set out the rules for all society lottery draws (the Lottery) which are promoted and managed by The Health Lottery ELM Limited (“THL”) on behalf of the Community Interest Companies (“CICs”) listed on its website www.healthlottery.co.uk (the “Website”).

1.2 The correspondence address is The Health Lottery ELM Limited, Dept 399, 2nd Floor, Queensgate, Grange Road East, Birkenhead CH41 5FD.

1.3 THL is licensed and regulated by the Gambling Commission (www.gamblingcommission.gov.uk) which has issued licence numbers 000-026057-R-309179 and 000-026057-N-309180.

1.4 The Health Lottery Scheme manages 51 society lotteries that operate in rotation and each represents a different geographical region of Great Britain. They operate under the Gambling Act 2005, (“The Act”) each or all being referred to as “The Health Lottery”, depending on the context. Operating this way allows every single part of Great Britain to receive their share of the appropriate proceeds.

1.5 Each of the society lotteries is licensed by the Gambling Commission and is promoted by both the Societies and by THL. Each Society is an individual Community Interest Company. Each CIC represents one or more Local Authority areas within England, Scotland and Wales and during the course of each year they will operate a lottery or lotteries for the benefit of their local communities. Different CICs take turns in operating their lotteries each week and proceeds are allocated according to Ticket sales for each CIC that is open. Money is then donated to health related ‘Good Causes’ within their respective local areas.

1.6 A complete list of the CICs promoting the society lotteries can be seen at Annex A of these Terms and Conditions.

1.7 Players should be aware that all the participating CICs are independent companies. THL will provide a link on its website to each of the individual CICs where information about each of the CICs, the regions they represent and Good Causes they support is available. It should also be noted that the allocation of funds to Good Causes raised by the Health Lottery for the CICs is determined by the relevant CICs and their partner charity, People’s Health Trust and not by THL.

1.8 At least 20% of the proceeds of each Lottery shall be paid to health related Good Causes within the territorial boundaries of the participating CIC on whose behalf the Lottery is being promoted.

1.9 All entries into and participation in the Lottery is strictly governed by these T&Cs. By entering the Lottery, a Player agrees to be bound by the T&Cs in force on the day of purchase. THL reserves the right to refuse any entry to the Lottery or to withhold any Prize if it has reasonable grounds to believe that these T&Cs have been breached.

1.10 THL reserves the right to amend these T&Cs from time to time. The current T&Cs will be posted on the Website along with the Game Rules, and THL will provide a copy by post if requested to do so on receipt of a stamped addressed envelope at the address in clause 1.2 above. T&Cs booklets and copies of the shortened form of the T&Cs and Game Rules (the Player’s Guide) can be obtained from a Health Lottery Participating Retailer.

1.11 If and when changes are made to the T&Cs, THL will use its database of Players that have registered online to notify all those Players for whom it has email details. THL will also distribute a revised version of its T&Cs to all Participating Retailers. The T&Cs may be amended by THL from time to time and will be published on the Website.

2. DEFINITIONS

Any words within these T&Cs which start with a capital letter shall have the following meanings:

(a) “£1 Game” means The Heath Lottery product with draws normally held on Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays (but such frequency may be subject to change) and for which the cost of each entry is £1 per line per Draw.

(b) “£1 Quick Pick Game” means the Health Lottery product offered by THL with draws normally held on Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays (but such frequency may be subject to change) and for which the cost of each entry is £1 per line per draw and numbers are selected automatically at random.

(c) “Bonus Ball” means the number drawn in addition to the 5 regular numbers in the draw for the £1 Game. This may also be referred to as the “Bonus Number” in marketing materials referring to the £1 Game.

(d) “Claim Form” means a form provided by THL by mail or email to Players claiming a Prize of more than £50 in accordance with the THL postal claim procedure.

(e) “Excluded Person” means all persons who do not meet the eligibility criteria set out in clause 3.1 and such other persons (or category of persons) as the Gambling Commission may specify from time to time or as The Health Lottery, a relevant CIC and the Gambling Commission may agree from time to time. Any person who enters the Lottery but who does not comply with these T&Cs shall be considered an Excluded Person.

(f) “Fixed Prize” means a prize category below the Jackpot Prize where the winners will receive a set amount not shared with other players subject to the same limitations in exceptional circumstances found at sections 6.15 and 6.16 of these T&Cs. These prize categories are £10, £20, £50, £250 and £10,000.

(g) “Game Rules” means the rules which are applicable to playing the draw based lottery game (£1 Game) and which are published on THL’s website.

(h) “Good Causes” means the promotion of health for the public benefit by increasing and supporting sustainable health equality in and for disadvantaged communities and groups across England, Scotland and Wales.

(i) “Hot Ticket Draw” means the promotional draw that may be conducted from time to time by THL using a random number generator to select winning Hot Ticket Codes from all of the Codes that have been entered into the relevant Lottery Draw. Players matching 5 winning numbers from the £1 Game will not be eligible to win a Prize in the Hot Ticket Draw.

(j) “Hot Ticket Code” means the Transaction Number provided by the terminal provider to retail Players or by email to online Players which will be entered into the Hot Ticket Draw that THL may conduct from time to time for promo­tional purposes for the chance to win additional Prizes as advertised.

(k) “Hot Ticket Prize” means any prize be it a cash amount or a product offered by THL as part of the Hot Ticket Draw it may run from time to time for promotional purposes.

(l) “Jackpot” or “Jackpot Prize” means the top prize in any £1 Game Lottery Draw.

(m) “Lottery Draw” or “Draw” means the weekly lottery draws conducted by THL every Tuesday, Wednesday, Thursday, Friday and Saturday for the £1 Game. Sales will be closed for these draws at 19.45 on each draw day. THL reserves the right to hold a Draw on an alternative date should the Draw occur on a Bank Holiday or any other day deemed unsuit­able for holding a Draw by Health Lottery Management, in its discretion.

(n) “Lottery Ticket” or “Ticket” means the Ticket which is purchased by a Player in anticipation of a Lottery Draw and which carries the numbers selected by the Player (or in the case of a Quick Pick Ticket the numbers selected randomly) for entry into the Lottery and which may contain more than one line of play;

(o) “Participating Retailer” means a retailer or store that has agreed to sell Health Lottery Tickets on behalf of THL and the CICs.

(p) “Play” means any individual selection of 5 numbers entered into the Lottery.

(q) “Player” means an eligible person who purchases a Lottery Ticket in accordance with these T&Cs; and

(r) “Player’s Guide” means the shortened Game Rules and Terms and Conditions printed by THL for use at retail locations.

(s) “Prize” means the prize monies, non cash Prizes or Free Ticket that may be won in the course of the Lottery draw or Hot Ticket draw in accordance with these T&Cs and any other rules of the Lottery.

(t) “Prize Ticket Promotion” means any promotion that the Health Lottery may run from time to time offering the chance to win a Quick Pick Ticket as a Prize to Players who have met the promotion criteria as stated in the terms and conditions of the relevant promotion. The opening and closing dates for these promotions will be stated clearly on the Health Lottery Website under the ‘Promotions’ tab and in print advertisements for the promotion.

(u) “Prize Ticket” means a single Quick Pick entry for Play into a Lottery Draw issued as a prize for Players who have met the promotion criteria as stated in the terms and conditions of the relevant promotion, whether for the same or another participating CIC at times when THL is offering a Prize Ticket Promotion.

(v) “Prize Capping” means the process that may be applied, if required by the Gambling Commission to reduce the value of prizes in certain circumstances such as when the total value of cash Prizes won by Players in a single draw of the £1 Game exceeds £1m.

(w) “Quick Pick” means a line of play where all numbers have been selected at random by the lottery system using a random number generator.

(x) “Winning Number” or “Regular Number” means the 5 numbers drawn in the £1 Game before any Bonus Ball is drawn.

(y) “Ticket” means a paid for entry into the £1 Game. This is defined in (n) above.

3. CONDITIONS OF ENTRY

3.1 To enter the Lottery and to be eligible to win a Prize, Players:

(a) Must be 16 years of age or over; and

(b) Must comply with these T&Cs and any other rules of the Lottery notified by THL.

3.2 Any corporate body incorporated and with a registered office address in Great Britain may purchase and claim prizes in the Lottery.

3.3 Excluded Persons are ineligible to participate in the Lottery and shall not be entitled to receive any Prizes. Players will have the option to self-exclude for a period of 6 months to 5 years. Once excluded, Players will not be able to delete their account as a record of their exclusion must be kept.

3.4 All entry instructions communicated by THL shall form part of the Game Rules of the Lottery which are available on the Website or can be obtained on request by sending a stamped addressed envelope to the address in clause 1.2 above.

3.5 In purchasing a Ticket, Players acknowledge and agree that:

(a) They may be entered into a Lottery Draw which is not promoted by the CIC representing their geographic region; and

(b) A minimum of 20% of the Ticket price will go towards Good Causes.

3.6 By personally accepting the Prize from THL, Players warrant that they:

(a) Are not a director or an employee of THL, the CICs, or a key IT contractor or supplier claiming a prize on their own behalf. A director or an employee of THL may however claim a prize on behalf of THL;

(b) Are not a spouse or dependent of any person described in 3.6(a); and

(c) Are eligible to win a Prize under clause 3.1; and

(d) Fully understand that any misrepresentation of fact as to the Player’s eligibility, whether intentional or unintentional, will make the Player an Excluded Person and ineligible to win a Prize.

3.7 THL will have sole and absolute discretion as to whether to accept any entry to the Lottery and pay out any Prizes. Its decision in the matter will be final and binding.

3.8 THL will rely on its own technical logs and records when determining whether a Player is eligible to receive a Prize.

3.9 The Player accepts that the Ticket they purchase in any week may not benefit directly the region in which they bought the Ticket. THL aims to ensure that different CICs representing different regions take it in turns to partici­pate in The Health Lottery each week to ensure, where possible, that across the course of a year, every participating region of Great Britiain will benefit from monies raised as equally as possible.

3.10 Each Player agrees to be bound by the Game Rules, these T&Cs, any applicable provisions of The Gambling Act 2005 and any relevant regulations made thereunder from time to time. THL will not be liable for any loss or damage (including the loss of opportunity to enter The Health Lottery and/or right to receive a Prize) suffered by a Player if such Player has not complied with the Game Rules and/or these T&Cs. The Game Rules and T&Cs may be amended by THL from time to time and published on the THL Website.

4. HOW TO ENTER THE LOTTERY

4.1 Players enter the Lottery Draw either by purchasing a paper Ticket from a retailer authorised by THL or by using the Website to purchase an online Ticket. Tickets will normally cost £1 per line per Draw for the Tuesday, Wednesday, Thursday, Friday and Saturday draws. At times when The Health Lottery offers a Prize Ticket Promotion, Players may also enter the Lottery Draw by way of having been issued a Prize Ticket for Players who have met the promotion criteria as stated in the terms and conditions of the relevant promotion.

4.2 Participating Retailers may require proof of age or other identification to be shown before the Ticket will be sold. THL reserves the right to introduce new channels.

4.3 For the £1 Game, the Player must choose five different numbers, each of which must be between 1 and 50 inclusive, or may prefer to be allocated five different numbers in that range (a “Quick Pick”). In cases where a Player enters the Lottery by way of a Prize Ticket having been issued for Players who have met the promotion criteria as stated in the terms and conditions of the relevant promotion, the entry shall be issued by way of a Quick Pick only.

4.4 For the £1 Game the Player may choose to activate a Health Lottery Playcard (the “Playcard”) with their chosen five number selections for any play. Participating Retailers can activate a Playcard or Players may activate the Playcard by phoning the Contact Centre or using the Website. The activation of a Playcard will result in one or more selec­tions of five numbers (up to a maximum of ten) being recorded on The Health Lottery account record designated by the unique number on the Playcard in question.

4.5 Following activation, a Playcard may be used to purchase Tickets for future Draws of the £1 Game.

4.6 When available, a Playslip or a Player’s Guide with a detachable single use Playcard may also be used to purchase Tickets.

4.7 A Ticket will be valid only for the Draw(s) to be held on the date(s) shown on the face of the Ticket. Players may choose to purchase a Ticket which enters the Player into the Lottery for up to eight weeks in advance.

4.8 It is the Player’s responsibility to check at the time of purchase that the date of the Draw and the numbers shown on the Ticket are those requested.

4.9 Cancellations are allowed only under exceptional circumstances. Any cancellation or reversal will need to be completed at the same location and on the same terminal as the original transaction. THL will allow cancellations and reversals for both a Ticket sale and a payout. In e-pay and Payzone Retailers, also in Participating Retailers using their own EPOS system to sell Tickets there will be a 30 minute window after which a reversal and cancella­tion cannot be performed at the terminal. PayPoint Retailers will only allow a cancellation within 10 minutes of the relevant transaction provided that no other transactions have been made in the interim.

4.10 For the avoidance of doubt, a Player may not seek cancellation of a Quick Pick Ticket if the numbers selected are not to his or her liking.

4.11 A Player may in certain circumstances request the repayment of their stake, should that Player have purchased a Ticket in advance of a Draw that is subject to a change in these Terms and Conditions, prior to the point at which the changed Terms and Conditions have been published by THL on the website. The Player must contact THL in writing at Dept 399, 2nd Floor, Queensgate, Grange Road East, Birkenhead CH41 5FD, including enclosing the orig­inal Ticket, name, address, and the bank details to which the refund should be credited. This communication and Ticket must be received by THL at least 72 hours in advance of the affected Draw subject to the limitations stated in clause 8.2. Online Players must notify THL by email using their registered email address within the same 72 hour timeline in order to facilitate the refund. The Player accepts that if their application for a refund is accepted their Ticket will be withdrawn from the applicable Draw and will not be eligible for any Prizes.

4.12 The Player is solely responsible for ensuring that the Ticket remains safe and in a good and legible condition. For Players having participated in the Draw by purchasing a Ticket from a Retailer, the Ticket is sole evidence of entry into the Draw and must be in the possession of the Player to enable them to claim a Prize. The Playcard or Playslip cannot be used to claim a Prize or be relied upon as evidence of entry into a Draw.

4.13 Subject always to clause 9.2, THL accepts no responsibility for lost, stolen, damaged or defaced Tickets.

5. PLAYING THE LOTTERY ONLINE

5.1 Online Players of the Lottery are required to provide THL with their name, date of birth, address, contact details and bank details before an online registration will be processed. In order to play online Players must have a GB registered debit card registered at a GB address. Identity checks will be carried out to confirm that the Player is at least 16 years old and this will leave a soft footprint on the Player’s credit file for 12 months.

5.2 Registered online Players will be provided with an e-wallet in which they may deposit funds which they wish to use to participate in the Lottery Draws. No more than £500 may be deposited in the e-wallet in a single transaction. Players can only make payments by Debit Card which will be made to Health Lottery Financial Ltd (“HLFL”), a sister company of THL which handles all financial transactions for THL and the CICs. Players who supply details of a jointly owned bank account accept that Prizes won will be paid into that account.

5.3 Online Players can play by subscription using Direct Debit (“Subscription Players”). The Direct Debit Guarantee applies to all Direct Debit arrangements set up by the Players. Direct Debits will be collected by HLFL.

5.4 No online Player may purchase more than £80 of Tickets for any single Lottery Draw. A Player purchasing Tickets on behalf of a syndicate may not purchase more than £80 of Tickets for any single Lottery Draw per member of the syndicate.

5.5 No online Player will be permitted to deposit more money if the balance in their e-wallet is more than £2,000.

5.6 THL reserves the right to impose such cooling-off periods on the use of deposited monies as it considers appro­priate and will notify the same to Players before the deposit is accepted.

5.7 THL reserves the right to terminate a Player’s online account at any time, at its absolute discretion. Upon the termi­nation of the online account, all monies held by THL on behalf of the Player will be returned to the Player’s bank account within 5 working days.

5.8 Players may be asked if they wish to be contacted for advertising, promotional and marketing purposes. If Players wish to be removed from THL’s mailing list, they should click on the unsubscribe link shown on all Health Lottery e-mails or contact THL at unsubscribe@healthlottery.co.uk or call the Health Lottery Contact centre on 0844 375 55 55. Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge.

5.9 Online entries are final and cannot be cancelled, reversed or refunded once completed.

5.10 In addition to these T&Cs, Health Lottery online play is subject to the Terms and Conditions for Playing the Health Lottery Draw Game and Instant Lottery Game via the Internet and by Direct Debit published on the Website.

6. THE LOTTERY DRAW AND PRIZES

6.1 The Lottery Draws will be broadcast, as advertised, on a weekly basis on Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays for the £1 Game. THL reserves the right to change the broadcast arrangements for the Draws from time to time and will notify Players of any such change either directly, if they are online Players, or through notification posted on the ‘News’ page of the Website. THL also reserves the right to hold a Draw on an alternative date should the Draw occur on a Bank Holiday.

6.2 The names of the participating CICs which will benefit from the Draw in any one week will be displayed on the Website and the relevant CIC name will also appear on the Ticket. Tickets for more than one Draw will clearly display the date of all Draws and the relevant CIC for each Draw.

6.3 The results of any Lottery will be published on the Website or in any other source shall be for information purposes only and a Prize shall only be awarded to a winning Ticket which has the number(s) recorded at the Draw itself, by THL and an independent auditor. Online Players will be notified automatically to their registered e-mail address if they have won a Prize.

6.4 In the Lottery Draw, five numbers will be drawn at random by an approved ball machine from the range between 1 and 50 inclusive (the “Winning Numbers”). An additional number, the Bonus Ball, will be drawn after all five Winning Numbers have been drawn.

6.5 Only one Prize may be claimed in respect of each entry made to the Lottery Draw.

6.6 Subject to this clause 6, Prizes paid to the holders of Tickets with Winning Numbers in the Lottery Draw will be as follows for the £1 Game whose draws are held on a Tuesday, Wednesday, Thursday, Friday or a Saturday:

– If two Winning Numbers and the Bonus Ball are matched on the Player’s Ticket, the Player will win one Prize of £10.

– If three of the Winning Numbers are matched on a Player’s Ticket, the Player will win one Prize of £20.

– If three of the Winning Numbers and the Bonus Ball are matched on a Player’s Ticket, the Player will win one Prize of £50.

– If four of the Winning Numbers are matched on a Player’s Ticket, the Player will win one Prize of £250.

– If four of the Winning Numbers and the Bonus Ball are matched on a Player’s Ticket, the Player will win one Prize of £10,000.

– If five of the Winning Numbers are matched on a Player’s Ticket, the Player will win a Prize equivalent to 10% of total Ticket sales for that Draw, up to a maximum prize value of £100,000. If there are multiple match 5 winners, the Prize will be divided by the number of winners. For example, if total Ticket sales are £900,000, the Jackpot Prize will be £90,000. If there are two winners, each Ticket having matched 5 numbers will win £45,000 (£90,000/2). Prizes will be rounded up to the nearest pound if required.

– The top prize in the Tuesday, Wednesday, Thursday and Friday Draw will be less as midweek sales are consistently lower than Saturday Ticket sales.

6.7 Players who win a Prize Ticket or a cash Prize of up to £50 inclusive with a paper Ticket in the £1 Game may collect their Prize from any Participating Retailer which sells Tickets for the Lottery Draw. Players who win a Prize of up to and including £250 in the £1 Game may collect their funds at any participating Post Office location or any other location identified on the Health Lottery Website as allowing the redemption a £250 prize. Players who win a Prize in excess of £250 with a paper Ticket must contact THL on 0844 375 55 55 or by email at help@healthlottery.co.uk in order to claim their Prize.

6.8 Players who accumulate multiple Prizes of £1, £10 or £20 on the same Ticket must also contact THL to claim their Prize if the total amount accumulated exceeds £250. Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge. THL will only pay out cash Prizes in excess of £50 by cheque or electronic transfer to a UK bank account. THL reserves the right to pay cash Prizes in excess of £50 by means of any new payment method that becomes available in the future.

6.9 Players are responsible for ensuring that the correct Prize is paid by the Retailer for a match 2, match 2 balls plus Bonus Ball win, match 3 balls win, match 3 balls plus bonus ball win or match 4 at the time the Ticket is validated. or any other day deemed unsuitable for holding a Draw by Health Lottery Management, in its discretion.

6.10 When a Hot Ticket Raffle is offered, Hot Ticket Prizes can be claimed up to 180 days after the Draw. Players must contact THL on 0844 375 5555 in order to claim their prize.Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge.

6.11 No Prize will be paid on a Ticket that has been forged, altered, damaged or defaced in any way.

6.12 No Prize will be paid on a Ticket that fails THL’s validation process.

6.13 Online players may collect their Prize(s) of up to £2,000 in the Lottery Draw through their Health Lottery online account. Other Prizes for higher amounts must be claimed by contacting THL on 0844 375 55 55.Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge.

6.14 Online Players who win a Prize or a combination of Prizes in excess of £2,000 in the Lottery Draw must contact THL on 0844 375 55 55 in order to claim their Prize. Subscription Players will automatically receive notification from THL of their Prize.

6.15 By claiming and accepting a Prize Players agree to publicity which will be carried out at the sole discretion of THL.

6.16 Should the total sum of Prizes due for payment in respect of any Lottery Draw exceed £1,000,000, THL reserves the right to implement Prize Capping to reduce the sum of the Prizes distributed to Players. In such circumstances, THL may reduce all prize categories in proportion so as to bring the total Prize payout to a minimum of £1,000,000.

6.17 In the event that the total Prize payout exceeds £1,000,000 when a Prize Ticket Promotion is being offered, THL reserves the right to cancel this promotion and refuse to issue free Tickets to Players having matched two main numbers in the Draw.

6.18 The Prize Pool for each weeks Lottery is calculated once the eligible numbers have been entered into the system. All prizes on the Health Lottery will be paid in full unless Prize Capping is required.

6.19 THL reserves the right to change the Prize sums paid to Players without further notice at its absolute discretion where it is required to do so by law, regulation or the instruction of the Gambling Commission.

6.20 Winning Players may be required to provide such proof of their identity, age and compliance with these T&Cs as THL shall require before the Prize payment is made.

6.21 Where a Prize is paid to an Excluded Person or is otherwise paid in error, the Prize must be returned immediately to THL.

6.22 THL will use its reasonable endeavours to provide the Prize payment to the Player within fourteen days of receiving the Player’s identification documents but will not be liable for late delivery. Prizes for the Health Lottery Game must be claimed no later than 18.00 hours on the 180th day following the day of the Draw. Any Prize not claimed within this period will be forfeited. If any Prize is claimed by post, THL must receive the Ticket and Claim Form at the address shown on the Claim Form within this period.

6.23 Each winning Player is responsible for paying any and all taxes on any Prize won.

6.24 Except when required to do so by law, or for the purpose of publicising unclaimed Prizes, THL will not make public information about Prize winners without first obtaining their written consent.

7. SELF EXCLUSION

7.1 Any Player may opt at any time to be excluded from purchasing Tickets for future Lottery Draws by visiting the Website or a Participating Retailer. For online Players at the start of the period of self-exclusion (the “Exclusion Term”), all monies held by THL in the Player’s e-wallet will be returned to the Player and the online account will be suspended.

7.2 Players may choose the length of the Exclusion Term, subject to a minimum period of six months. During the Exclusion Term, they will not be permitted to access their online account held with THL or to purchase any Tickets using that account.

7.3 THL will not contact the Player at the expiration of the Exclusion Term. The Player may reinstate the account held with THL by contacting info@healthlottery.co.uk, although a cooling-off period of one week will be imposed by THL before the account becomes active.

7.4 The Player may choose to enter another Exclusion Term at any time.

7.5 Players may choose to enter an opt-out scheme under which they will not receive marketing materials from THL. Where THL communicates with its Players by email, each message will include a brief description of the way that the recipient may notify THL that they wish communications to cease.

7.6 THL will remove from its marketing lists the details of any Player who, upon receipt of unwanted marketing material, calls THL’s Contact Centre or email unsubscribe@healthlottery.co.uk. A Player may also use the unsubscribe link at the bottom of any marketing email to stop any further marketing communications.

7.7 Players should play responsibly. Information on how to gamble responsibly and how to access information about, and help in respect of, problem gambling can be found on the website or by sending a stamped addressed enve­lope to the address in clause 1.2 above. Alternatively information is available from www.gamcare.org.uk.

8. LIMITATION OF THE HEALTH LOTTERY’S LIABILITY & RESERVATION OF RIGHTS

8.1 Nothing in these T&Cs shall exclude or limit THL’s liability:

(a) For death or personal injury resulting from THL’s negligence; or

(b) For fraudulent misrepresentation; or

(c) For liability that cannot be excluded or limited by law.

8.2 Subject always to clause 8.1 neither THL nor any of the societies participating in the Health Lottery from time to time shall be liable to a Player for any loss or damage suffered by a Player arising from:

(a) Any failures or delays in any delivery methods (including postal services) used by THL or the Player from time to time.

(b) Retailer error or incorrect or misuse of retailer terminal (including the loss of opportunity to enter The Health Lottery and/or right to receive a Prize).

(c) Any event which is beyond THL’s or the societies’ reasonable control.
And in addition;

(d) The Lottery is provided on an “as is” and “as available” basis and no representations or endorsements of any kind are made; and

(e) All warranties, conditions and guarantees relating to the Lottery made by or on behalf of THL, whether express or implied by law, in the course of dealing or otherwise, are excluded to the maximum extent permitted by law.

8.3 THL is not liable in contract, tort (including but not limited to negligence) or otherwise in connection with the Lottery for:

(a) Loss of revenue, contract, profits, business or anticipated savings or loss of data;

(b) Any special or indirect or consequential losses; or

(c) Any loss of goodwill or reputation.

8.4 THL does not guarantee that use of the Website, telephone system, broadcast or live transmission will be uninterrupted, timely and / or error-free.

8.5 Subject to clause 8.1, THL’s liability to any Player shall be limited to the amount of any Prize which may have become due to that Player.

8.6 THL is not responsible for any websites which may be visited via hyperlinks provided on the Website. Visitors to and transactions made on such websites are conducted entirely at the site user’s own risk.

8.7 THL reserves the right to exclude any Player from the Lottery in the event that THL believes in its sole discretion that the Player may be using technology to gain an unfair advantage over other Players of the Lottery.

9. LIABILITY OF PLAYERS

9.1 Players agree to fully indemnify THL in respect of all liabilities, damages, claims, actions, expenses, demands or costs incurred by THL due to the Player’s misuse of the Website.

9.2 Nothing contained in these T&Cs shall affect the statutory rights of any Player. THL’s Complaints Procedure is avail­able on request by writing to the address in 1.2, by emailing THL at help@healthlottery.co.uk or by calling the Contact Centre on 0844 375 55 55. Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge.

10. COMPLAINTS

In the event of a complaint or to express any dissatisfaction with any aspect of THL, Players should email THL on help@ healthlottery.co.uk or call the Contact Centre on 0844 375 55 55. Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge.

11. DISPUTE RESOLUTION

If a complaint is not resolved to a Player’s satisfaction by the use of THL’s Complaints Procedure, and subject to the dispute meeting the criteria detailed in the Gambling Commission’s Code of Practice, the Player may request information as to how to refer their complaint to an independent adjudicator for further investigation and review. This independent adjudicator, namely the Independent Betting Adjudication Service (IBAS), is specialised in the resolution of gaming disputes.


The independent adjudicator will consider your complaint totally impartially and we are bound by their decision. IBAS contact details are as follows:

Independent Betting Adjudication Service
PO Box 62639
London
EC3P 3AS

T: 020 7347 5883
E: adjudication@ibas-uk.co.uk
www.ibas-uk.com

12. INTELLECTUAL PROPERTY

All intellectual property rights generated as a result of the operation of the Lottery shall be the property of THL and Players agree to take all steps (at THL’s cost) to vest in THL any intellectual property which the Player creates in the course of entering the Lottery.

13. DATA PROTECTION

All information provided by Players to THL for the purposes of the Lottery will be stored, managed and used in accordance with current Data Protection legislation and also with the THL’s Privacy Statement as posted on the Website. THL’s Privacy Statement forms part of these T&Cs.

14. GOVERNING LAW

These T&Cs are governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts. 

15 INSOLVENCY

We are required by our licence to inform Players about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency www.gamblingcommission.gov.uk/consumers/protection_of_customer_funds.aspx The Lottery monies managed by THL and HLFL on behalf of the CICs are ring-fenced and covered by a Declaration of Trust of which the CICs and the Players are the beneficiaries. In the event that THL or HLFL are declared insolvent, the lottery funds are protected and the creditors of THL or HLFL will have no recourse to the lottery funds held on trust for the CICs and the Players. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: high protection.

ANNEX A COMMUNITY INTEREST COMPANIES:

The Health Lottery Scheme manages 51 society lotteries that operate in rotation and each represents a different geographical region of Great Britain. The 51 Community Interest Companies were established and are conducted to tackle health inequalities in their respective local area.

Information about which society lottery is running each week is available from healthlottery.co.uk, is printed 
on tickets and is printed on the Winning Numbers Report available from Health Lottery retailers.

Address: Suite (refer to CIC info below for Suite No), 20-22 Wenlock Road, London N1 7GU.

CIC Name/Address

Licence No

Regional Boundaries

Local Authorities Boundaries

HealthEngage

Suite15800

000-026315-R-309207

000-026315-N-309208

South Scotland

Dumfries and Galloway, North, East and South Ayrshire, Scottish Borders, North and South Lanarkshire

HealthBright

Suite15799

000-026317-R-309192

000-026317-N-309193

West Midlands

Solihull and Birmingham

HealthImprove

Suite15801

000-026292-R-309223

000-026292-N-309224

North East England

County Durham, Stockton on Tees, Redcar, Cleveland, Middlesbrough, Darlington, Hartlepool

HealthControl

Suite15799

000-026323-R-309182

000-026323-N-309183

South Wales

Cardiff, Caerphilly, Newport, Torfaen, Monmouthshire, Blaenau Gwent, Merthyr Tydfil, Vale of Glamorgan

HealthPerfect

Suite15802

000-026314-R-309237

000-026314-N-309238

South West England

Cornwall, Plymouth, Isles of Scilly

HealthLevel

Suite15802

000-026320-R-309233

000-026320-N-309234

Yorkshire and theHumber

North Yorkshire andYork

HealthShape

Suite15802

000-026297-R-309241

000-026297-N-309242

South East England

Hampshire, Southampton, Portsmouth, Isle of Wight

HealthStrength

Suite15799

000-026305-R-309246

000-026305-N-309247

Eastern England

Essex, Southend on Sea, Thurrock

HealthBelief

Suite15799

000-026308-R-309188

000-026308-N-309189

East Midlands

Northants, Leicestershire, Leicester, Rutland

HealthAble

Suite15799

000-026293-R-309186

000-026293-N-309187

North West and North East England

Cumbria and Northumberland

HealthWhole

Suite15800

000-026301-R-309254

000-026301-N-309255

South East England

Kent and Medway

HealthTotal

Suite15800

 

000-026303-R-309252

000-026303-N-309253

South West England

Gloucestershire and Swindon

HealthWisdom

Suite 15800

000-026312-R-309256

000-026312-N-309257

Greater London

Lambeth, Southwark, Bromley, Lewisham, Greenwich, Bexley

HealthForm

Suite15801

000-026296-R-309213

000-026296-N-309214

Greater Manchester

Manchester, Stockport, Trafford, Salford

HealthStrong

Suite15799

000-026298-R-309260

000-026298-N-309261

SouthEast England

Oxfordshire, Buckinghamshire, Milton Keynes

HealthFull

Suite 15801

000-026302-R-309217

000-026302-N-309218

SouthWest England

Somerset, Dorset, North Somerset, Bath and North East Somerset, Bournemouth, Poole

HealthFreedom

Suite15801

000-026313-R-309215

000-026313-N-309216

Greater London

Wandsworth, Richmond on Thames, Kingston upon Thames, Merton, Sutton, Croydon

HealthSuccess

Suite15799

000-026290-R-309248

000-026290-N-309249

Eastern England

Norfolk

HealthKind

Suite15801

000-026316-R-309231

000-026316-N-309232

Scotland- Highlands and Islands

Aberdeen, Aberdeenshire, Highland, Moray, Nah-Eileanan Siar (Western Isles) Shetland and Orkney Islands

HealthCalm

Suite15799

000-026307-R-309194

000-026307-N-309195

East Midlands

Derbyshire, Derby

HealthHope

Suite15801

000-026309-R-309221

000-026309-N-309222

Greater London

Camden, Barnet, City of Westminster, Brent, Harrow

HealthHeal

Suite15801

000-026294-R-309219

000-026294-N-309220

North West England

Lancashire, Blackpool, Blackburn with Darwen

HealthSound

Suite15802

000-026299-R-309244

000-026299-N-309245

South East England

Surrey

HealthFit

Suite15800

000-026295-R-309211

000-026295-N-309212

Merseyside

St Helens, Knowsley, Liverpool, Sefton Wirral

HealthLives

Suite15802

000-026310-R-309235

000-026310-N-309236

Greater London

Havering, Barking and Dagenham, Redbridge, Newham, Waltham Forest

HealthRich

Suite15802

000-026322-R-309239

000-026322-N-309240

South Yorkshire

Sheffield, Rotherham, Barnsley,Doncaster

HealthCourage

Suite15799

000-026306-R-309196

000-026306-N-309197

Eastern England

Hertfordshire, Central Bedfordshire, Luton, Bedford

HealthThrive

Suite15800

000-026319-R-309250

000-026319-N-309251

West Midlands

Coventry,  Warwickshire, Herefordshire, Worcestershire

HealthFair

Suite15800

000-026318-R-309209

000-026318-N-309210

West Midlands

Staffordshire, Shropshire, Stoke-on-Trent, Telford and Wrekin

HealthBloom

Suite15799

000-026321-R-309190

000-026321-N-309191

West Yorkshire

Kirklees, Calderdale, Bradford

HealthEquality

Suite15800

000-026311-R-309184

000-026311-N-309185

Greater London

Kensington and Chelsea, Hammersmith and Fulham, Ealing, Hounslow, Hillingdon

HealthAmaze

Suite16100

000-029805-N-311276

000-029805-R-311275

West Yorks

Wakefield, Leeds

HealthCommit

Suite16099

 

000-029806-N-311280

000-029806-R-311279

Eastern  England

Cambridgeshire & Peterborough

HealthComplete

Suite16100

000-029807-N-311282

000-029807-R-311281

East Midlands

Lincolnshire

HealthConfirm

Suite16100

 

 

000-029808-N-311284

000-029808-R-311283

 

 

SouthEast England

Wokingham, West Berkshire,Reading,Windsorand Maidenhead, Slough,BracknellForest

HealthContact

Suite16100

000-029809-N-311286

000-029898-R-311285

South West England

Devon, Torbay

HealthDesire

Suite16099

000-029810-N-311288

000-029810-R-311287

West Midlands

Sandwell, Dudley, Walsall, Wolverhampton

HealthDiverse

Suite15800

000-029811-N-311295

000-029811-R-311294

North and Mid Wales

Powys, Flintshire, Wrexham, Gwynedd, Conway, Denbighshire, Anglesey

HealthExpect

Suite15800

000-029812-N-311297

000-029812-R-311296

West Wales

Swansea, Carmarthenshire, Neath, Port Talbot, Pembrokeshire, Bridgend, Ceredigion,

HealthGift

Suite16100

 

 

 

000-029813-N-311330

000-029813-R-311329

 

Scotland- Highlands and Islands,  Lothian and Strathclyde

Perthand Kinross, City of Dundee, Angus, Stirling, Fife, Clackmannanshire, Argyll and Bute

HealthIntend

Suite 16100

000-029814-N-311300

000-029814-R-311299

Eastern  England

Suffolk

HealthPromote

Suite16100

000-029815-N-311303

000-029815-R-311302

Greater London

Islington, Haringey, Enfield, City of London, Tower Hamlets, Hackney

HealthRegard

Suite16099

000-029816-N-311306

000-029816-R-311305

East Midlands

Nottinghamshire and Nottingham

HealthRespect

Suite16099

000-029817-N-311308

000-029817-R-311307

Tyneand Wear

Newcastle upon Tyne, North and South Tyneside, Gateshead, Sunderland

HealthReward

Suite16099

000-029818-N-311313

000-029818-R-311312

North West England

Cheshire East, West, Warrington, Halton

HealthShine

Suite16100

000-029818-N-311315

000-029819-R-311314

Scotland- Strathclyde

Glasgow, Renfrewshire, East and West Dunbartonshire, East Renfrewshire, Inverclyde

HealthShow

Suite16100

000-029820-N-311317

000-029820-R-311316

Scotland - Lothians

Edinburgh, West Lothian, East Lothian, Falkirk, Midlothian

HealthSustain

16099

000-029821-N-311319

000-029821-R-311318

Greater Manchester

Tameside, Wigan, Bolton, Bury, Rochdale, Oldham

HealthTogether

Suite16099

000-029822-N-311321

000-029822-R-311320

South West England

Wiltshire,Bristol,South Gloucestershire

HealthWin

Suite16099

000-029823-N-311323

000-029823-R-311322

Yorkshire and the Humber

East Riding, Hull, North and North East Lincolnshire

HealthWish

Suite16099

000-029824-N-311326

000-029824-R-311325

South East England

East and West Sussex, Brighton and Hove

ANNEX B SELF EXCLUSION REGISTER:

The Health Lottery Self Exclusion Register: If you would like to self exclude from playing The Health Lottery please fill in the details below and hand in this booklet to the retailer. If you would like to Self Exclude from playing the Health Lottery at a Post Office location please use the Post Office Self Exclusion Card. Instructions to the Retailer:

Call the Retailer Helpline on 0843 216 65 00 every time you receive a request for self exclusion.

The Health Lottery ELM Limited, Northern & Shell Building, 10 Lower Thames Street, London, EC3R 6EN

Index

1. Definitions

2. The Health Lottery and the Lottery Draw Game

3. The Health Lottery Instant Lottery Games

4. Player Registration

5. Payment and Funding of Accounts

6. Operation of Accounts

7. Applicable Law

1.      Definitions

1.1 Definitions

Any words within these Terms and Conditions which start with a capital letter shall have the following meanings:

‘Act’

means the Gambling Act 2005

‘Age Verification Process’

means the automatic process conducted during player registration in order to verify that a player is aged 16 or over.

Claim Form’

means the form that will be supplied to a claimant to be completed as part of the process for claiming certain large Prizes in the Lottery Draw Game or Instant Lottery Games.

'Direct Debit'

The entitlement to participate in some Draw-Based Games for a multiple number of Draws by setting a recurring payment method.

'Entry'
means a chance or entry in the Lottery Draw Game which has been registered as an entry on the Health Lottery Computer System.

‘Excluded Person’

means all persons who do not meet the eligibility criteria set out in clause 4.1 and such other persons (or category of persons) as the Gambling Commission may specify from time to time or as The Health Lottery, a relevant CIC  and the Gambling Commission may agree from time to time. Any person who enters the Lottery but who does not comply with these T&Cs shall be considered an Excluded Person.

‘Game(s)’

means either the Lottery Draw Game or an Instant Lottery Game.'Health Lottery'

means The Health Lottery ELM Limited,  Northern & Shell Building, 10 Lower Thames Street, London, EC3R 6EN

‘Health Lottery Computer System’

means the computer system operated by the Health Lottery or its software suppliers for the purpose of recording and entering online entries into the Lottery Draw Game and the purchase and playing of Instant Lottery Games.

 ‘Instant Lottery Game’

means an instant win Health Lottery product offered to Players via the Website.

 ‘Instant Lottery Game Rules’

means Game Rules published on the Health Lottery website specifically for each Instant Lottery product in a ‘How to Play’ section accompanying each game.

‘Key IT Contractor’

means contractors involved in the development and support of the Health Lottery Computer System software and infrastructure

'Lottery Draw Game'

means The Health Lottery draw of 5 main numbers and a bonus number conducted on Wednesdays and Saturdays.

‘Lottery Draw Game Rules’

means The Health Lottery Draw Game Rules published on the Health Lottery website. ‘Main Health Lottery Terms and Conditions’

means the Terms and Conditions published separately on the Health Lottery’s website and applying to both retail and online sales of the Health Lottery Draw Game.

'Player'

means a member of the playing public who after successfully completing registration and accessing a Game,  purchases a ticket, and is eligible to play the Game in accordance the Terms and Conditions relating to this Game.

'Prize'

means a prize listed in the official prize structure of the Game and which has been has been won by a Player. 

‘Self Excluded Person’

Means any person who has chosen to exclude themselves from the Lottery for any reason, either via the Website, Contact Centre or in a Retailer in accordance with the Act.

‘Website’

The website of the Health Lottery at www.healthlottery.co.uk   

2. The Health Lottery and the Games

2.1 The Terms and Conditions set out below for playing by remote means of the Health Lottery Draw Game and Instant Lottery Games which are promoted and managed by The Health Lottery ELM Limited (“THL”) on behalf of the Community Interest Companies listed on its website www.healthlottery.co.uk All the intellectual property rights including copyright and trademarks used on the Health Lottery website are owned by the Health Lottery. The Health Lottery may change these Terms and Conditions from time to time, these changes take effect immediately upon publication to the Health Lottery website and shall be binding on all Players.

2.2 The Health Lottery Draw Game is played at a retailer, via the Health Lottery Website or by Online Direct Debit and is governed by these Terms and Conditions for Playing the Health Lottery Draw Game and Instant Lottery Games via the Internet and by Direct Debit as well as the Main Health Lottery Terms & Conditions and the Game Rules. The Main Health Lottery Terms and Conditions and Game rules are published on the Health Lottery website and may be changed from time to time, any changes taking immediate effect upon publication.

2.3 The Health Lottery Instant Lottery Games are played are played solely via the Health Lottery Website and are governed by these Terms and Conditions. The Health Lottery Instant Lottery Games are also subject to the Instant Lottery Game Rules published on the Health Lottery Website in a ‘How to Play’ section specific to each Instant Lottery Game.

2.4 The Health Lottery  operates as a series of society lotteries under the Gambling Act 2005, (“The Act”) each or all being referred to as ”The Health Lottery” or “THL”, depending on the context. Operating this way allows costs to be kept to a minimum so that larger sums of Society Lottery funding can be allocated to local health related Good Causes, and, unlike other lotteries, every single part of Great Britain gets their share of the appropriate proceeds.

2.5  Each of the society lotteries is licensed by the Gambling Commission and is promoted by both the Societies and by THL. Each Society is an individual Community Interest Company. Each CIC represents one or more Local Authority areas within England, Scotland and Wales and during the course of each year they will operate a lottery or lotteries for the benefit of their local communities. Different CICs take turns in operating their lotteries each week and proceeds are allocated according to ticket sales for each CIC that is open. Money is then donated to support health related ‘Good Causes’ within their respective local areas.

2.6 Players should be aware that all the participating CICs are independent companies.  THL will provide a link on its website to each of the individual CICs where information about each of the CICs, the regions they represent and good causes they support is available.  It should also be noted that the allocation of funds to good causes raised by the Health Lottery for the CICs is determined by the relevant CICs and their partner charity People’s Health Trust and not by THL.

2.7 At least 20% of the proceeds of each Lottery of the Lottery Draw Game shall be paid to health related good causes within the territorial boundaries of the participating CIC on whose behalf the Lottery is being promoted.  

2.8 For Instant Lottery Games, 20% of the proceeds of every Game shall be paid to health related good causes within the territorial boundaries of the participating CIC on whose behalf the Lottery is being promoted. 

2.9 All entries into and participation in the Games are strictly governed by these Terms and Conditions and the Game Rules. By entering the Lottery Draw Game or an Instant Lottery Game, a Player agrees to be bound by the Terms and Conditions in force on that date. THL reserves the right to refuse any Entry to the Lottery Draw Game and Instant Lottery Games or to withhold any Prize if it has reasonable grounds to believe that the Game Rules & Terms and Conditions have been breached.

2.10 THL reserves the right to amend these Terms and Conditions from time to time. The current version will be posted on the Website, and THL will provide a copy by post on receipt of a stamped address envelope at the address in 1.1. Alternatively a copy of the shortened form of the Terms and Conditions can be obtained on request from a Health Lottery Participating Retailer. 

2.11 These Terms and Conditions apply to all Games played via the Health Lottery Website, or via Direct Debit.

2.12 Only by Registering to Play and accepting the Terms and Conditions, can a Player access Games on the Health Lottery Website or play by Direct Debit.

2.13 The Player warrants that once registered they will play the Game in compliance with the Terms and Conditions and will not use the Health Lottery website for malicious purposes including but not limited to the transmission of offensive content or computer viruses.

2.14 By accepting the Prize from THL, Players warrant that they:

a) are not a director or an employee of THL claiming a prize on their own behalf .

b) an employee of the CICs, People’s Health Trust or a key IT contractor or supplier;

c) are not a spouse or dependent  of any person described above in a) and b). 

3. The Health Lottery Instant Lottery Games

3.1 The Instant Lottery Games are offered on the Health Lottery’s Website and form part of the Health Lottery scheme, offered through its Remote Operating Licence issued by the Gambling Commission (Licence number 000-026057-R-309179).

3.2 The Health Lottery may at any time announce the opening or the closing of an Instant Lottery Game. The announcement of the closing of a particular Game shall be displayed in the ‘News’ section of the website. This announcement will include the exact closing date and the date and the date by which Prize claims for that particular Game must be received to be valid.

3.3 The Health Lottery may close a Game without notice or compensation should the integrity of the Game be questioned or subject to a complaint by a Player, the Commission or any interested party such as law enforcement agency.

3.4 In order to access and play any Instant Lottery Game, a Player will need to have completed his account registration in accordance with section 4 below and accepted these Terms and Conditions.

3.5 The result of each Instant Lottery Game shall be pre-determined at the time of purchase and shall not include any element of skill. The Health Lottery Computer System will determine prizes based on the probabilities and not from a limited pool of prizes.  

3.6 The chances of winning a Prize will be exactly the same at the point of purchase and shall not be affected by previous wins in the same Game or other Prizes previously paid in other Instant Lottery Games . The advertised prize structure shall remain in place at all times, with each prize tier always available for a win as the Instant Lottery Games do not use a limited pool.

3.7 Prizes for Instant Lottery Games are limited to £25,000, unless the proceeds of a Game shall be greater than £250,000, in which case the prize may be increased to an amount up to £400,000 or 10% of the proceeds, whichever is lower.

3.8 The Game Rules for each Instant Lottery Game shall be contained  in a clearly visible ‘How to Play’ section which shall contain for each game the name of the Game, the price of entry, the play symbols, the Prize structure and the odds of winning for each Prize tier.

3.9 Instant Lottery Games are available on a sample basis in “Try Me” mode. When the games are played in this mode the player will not be charged to play the game, neither will any prizes displayed be payable. Players will need to complete the Age Verification Process in order to access ‘Try Me’ mode.

3.10 If a player purchases but fails to complete an Instant Lottery Game for any reason this Instant Lottery Game will be available to resume when the player reconnects to the Health Lottery Computer System.

3.11 An Instant Lottery Game is considered complete when its outcome status in the Health Lottery Computer System shows whether or not a Prize has been won. An Instant Lottery Game is considered incomplete when for any reason it has not been possible, after play has been purchased, to determine whether a Prize has been won or not.  Players will have the opportunity to resume an incomplete game upon reconnecting to the Health Lottery Computer System.

3.12 Any Game purchased but not played shall be completed automatically upon closure of this Game, following a notice to players pursuant to section 3.

3.13 If the Health Lottery Computer System shows an Instant Lottery Game as being complete, its result shall stand and the system record of this shall prevail, whether or not the Player has witnessed the completion of the Game.

3.14 The result of all completed Games will be available in the Player’s account history once logged in to the Website.

4. Player Registration

4.1 Registration requirements  

(a) Any person wishing to play the Health Lottery On-line and or set up a direct debit to play must be located in Great Britain. Players and Direct Debit Players agree that playing the Games after registration whilst located in any jurisdiction other than the Great Britain is strictly prohibited.  The Health Lottery has the right to terminate a Player's Account and withhold any Prize to any Player or Direct Debit Player in respect of any Games played whilst located in any jurisdiction other than Great Britain.

(b) Any person wishing to play the Health Lottery must aged 16 years or older;

(c) Any person wishing to play the Health Lottery On-line must supply their debit card details which must be linked to bank account (or building society) that is based in Great Britain (GB) for which they are an authorised user, and must also be linked to a GB address. Players who supply details of a jointly owned bank accept that Prizes won may be paid into that account.

(d) When registering, the bank card referred to in (c) above must not have been reported as lost or stolen and cannot be used to open any more than one Account;

(e) The Health Lottery reserves the right to exclude persons who do not meet the eligibility criteria set out above. Excluded Persons may also include persons (or category of persons) as the Gambling Commission may specify from time to time or as The Health Lottery, a relevant CIC  and the Gambling Commission may agree from time to time. Any person who enters the Lottery but who does not comply with these T&Cs shall be considered an Excluded Person.

4.1.1 The Health Lottery reserves the right to refuse a Registration at its absolute discretion.

4.1.2 The Health Lottery reserves the right to carry out checks or request information from Players during or after registration to verify that the Players and the information supplied by Players meet the criteria set out in this clause. No Prizes will be paid to a Player if the criteria set out in this clause are not met, or if they are ineligible to play for any reason. In carrying out these checks, personal information provided will be disclosed to a credit reference agency to perform an identity check, this is a verification footprint rather than a credit footprint which cannot, under any circumstances be used in the credit decision process or affect the person’s credit rating.  The check looks only at the existence of the Name, Address and Date of Birth with lenders rather than any current or previous credit information. This will leave a soft footprint on the Player’s credit file for 12 months. These checks will also be conducted when a postal claim is made and in the event our electronic checks cannot verify player details we may request physical documentation such as driving licence or passport to prove eligibility to claim prize.

4.1.3 In order for the Health Lottery to decide whether the Player is eligible to play, the player will need to provide their name, home address details, date of birth, debit card detail and e-mail address.

4.1.4 Once the Health Lottery has verified the information supplied during the Registration process detailed above you will be asked to enter a User Name and Password.

4.1.5 On successful completion of this you will be able to play Games. If the Health Lottery subsequently discovers that a Player was not or is no longer eligible to open an Account, the Health Lottery reserves the right to suspend or terminate that Account.  

4.1.6 The Player is responsible for keeping login details secure. You must inform the Health Lottery immediately of any unauthorised access to your Account. Should a player forget their password, the Player must follow the instruction details on the registration or login page in order to obtain a new password.

4.1.7 By completing registration the Player agrees to indemnify the Health Lottery against all costs, damages, claims, liability, expenses, losses and payments incurred by or awarded against the Health Lottery arising directly or indirectly from the Player’s negligent conduct, omission or malicious use of their account.

5. Payment and Funding of Accounts

5.1. Once registered, you will be able to place £5 as a minimum and £500 maximum into your Account at any one time and in any one transaction.

5.2 The Health Lottery will check at the point that you attempt to place money into your account using the debit card details that you supply whether or not you have sufficient funds in your bank (or Building Society) account,

5.3 You will only be permitted to place a maximum of £500 into your wallet at any time or 24 hour period using your Debit Card.  You will not be permitted to place any more than £2000 into your On-line account. 

5.4 You will be limited to £40 for any one Lottery Draw Game. You will be limited to £500 worth of play on Instant Lottery Games per day. Players may reduce these limits at their discretion. A reduction we take effect immediately, any subsequent increase requested by the player will be subject to a cooling off period.

5.5 You will be only be permitted to withdraw Funds from your on-line account back onto the Debit Card registered with the Health Lottery.  The minimum withdrawal amount is £10 unless your account balance is less than £10 in which case you will be able to withdraw the whole balance.

5.6 Should your debit card be lost or should you wish to change your registered debit card before it has expired you will be required to contact the Health Lottery Contact Centre on 0844 375 5555. Before your new cards details can be added you will need to withdraw any funds in your account. Should your debit card expire you may update your account with the details of your new card through your account on the website.

5.7 A Player may close an Account at any time, at which time the Health Lottery will return any funds to the bank (or building society) account registered on the Health Lottery Computer system, or by other means should that bank account no longer be active for any reason. Players may close their account online using the 'Close Account' function, or alternatively call the Health Lottery Contact Centre on 0844 375 55 55 to confirm the closure of the account verbally. Players will also have the opportunity to self-exclude from a period of 6 months to 5 years. Self Excluded Persons who have excluded themselves using a form in a retail point and notified The Health Lottery of their exclusion may be blocked from playing online. THL reserves the right to retain personal details for its own reasonable purposes after an account is closed. Reasons may include, but are not limited to, compliance with anti-money laundering legislation and any other record keeping requirements for legal or regulatory compliance.

5.8 Direct debit cancellations take up to 5 working days to come into effect. If your next payment collection date is scheduled within 5 working days of your notification to cancel, this payment will still be collected and you will be entered into all draws associated with this payment. If there are more than 5 working days until your next collection date all entries associated with this direct debit will be cancelled and you will not be entered into any subsequent draws. 
5.9 Online entries are final and cannot be cancelled, reversed or refunded once completed.

5.10 In addition to these Terms and Conditions, Health Lottery online play is subject to the Terms and Conditions for Playing the Health Lottery Draw Game and Instant Lottery Game via the Internet and by Direct Debit published on The Health Lottery’s website

6. Operation of Accounts

6.1 The Health Lottery may terminate, vary or suspend the provision of the Games, access to a Player's Account’s without prior notice:-

(a) on breach of these Terms and Conditions, the relevant Game  Rules; or

(b) for maintenance work required to upgrade or update the Health Lottery Computer System; or

(c) if the Health Lottery ceases to offer the Games; or

(d) for any other reason at the Health Lottery's sole discretion.

6.2 On termination of an Account, the Health Lottery will return the Player's Funds to the bank (or building society) account, details of which are held by the Health Lottery on the Health Lottery Computer System in respect of that Player, or return the Funds to the relevant Player by other appropriate means using all reasonable endeavours. In the event that a refund cannot be made the provisions made in Clause 5.3 will apply.

6.3 The Health Lottery’s decisions as to whether or not a Play is a winning Play or in respect of any other matter or dispute arising from the payment or awarding or non-payment or non-awarding of prizes shall be final and binding upon all Players and any other person or persons having any interest in the matter or dispute. In the event of a dispute in respect of a winning Play, Claim Form, or the payment or awarding of any prize, the Health Lottery may withhold payment of the Prize and/or make an equivalent payment into court until the dispute has been resolved. In the case of Instant Lottery Games only the result held on the THL Computer System will be deemed as the final result. If the images displayed on a players screen do not match the record on the Computer System this will be deemed a display error and the result on the Computer System will stand.

6.4 If a Player informs any bank (or building society) that unauthorised use of a debit card has been undertaken in relation to an Account and the bank (or building society) requests that the relevant sums be returned by the Health Lottery to the relevant Player's bank (or building society) account ("Chargeback"), the Health Lottery will suspend the Player's Account and ask the Player to contact the Contact Centre on 0844 375 5555.

6.5 The Health Lottery reserves the right to debit the Player's Account with the amount of the Chargeback together with any funds that the Player has utilised that are subject to that Chargeback. If that debit results in a negative balance in the relevant Player's Account, the Health Lottery reserves the right to recover that balance from the Player at which point the Health Lottery will terminate that Account.

6.6 If an Account becomes Dormant and there are funds on that Account, the Health Lottery may at its discretion, return the Funds, to the bank (or building society) supplied by the Player using the debit card details as held by the Health Lottery .

6.7 It is the responsibility of the Player to ensure that the information supplied to register to play the Health Lottery On-line is kept up to date.

7. Applicable Law

These Rules and Terms & Conditions and the rights and obligations of the Health Lottery, Players and Direct Debit Players set out herein shall be governed by and construed in all respects in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

1. INTRODUCTION

The Terms and Conditions (the “T&Cs”) below set out the rules for all Pull Tab Lottery draws (the Lottery) which are promoted and managed by The Health Lottery ELM Limited (“THL”) on behalf of the Community Interest Companies (“CICs”) listed on its website www.healthlottery.co.uk (the “Website”).

The correspondence address is Gamestec Leisure Limited, Low Lane, Horsforth, Leeds, LS18 4ER.

THL is licensed and regulated by the Gambling Commission (www.gamblingcommission.gov.uk) which has issued licence numbers 000-026057-R-309179 and 000-026057-N-309180.

THL’s Pull Tab Lottery vending machines, ticket sets and game support services are provided by Gamestec Leisure Limited (“Gamestec”), External Lottery Managers licensed and regulated by the Gambling Commission (www.gamblingcommission.gov.uk) which has issued licence numbers 000-031454-N-312603-003 and 000-031454-R-312602-003.

The Health Lottery Scheme manages 51 society lotteries that operate in rotation and each represents a different geographical region of Great Britain. They operate under the Gambling Act 2005, (“The Act”) each or all being referred to as “The Health Lottery”, depending on the context. Operating this way allows every single part of Great Britain to receive their share of the appropriate proceeds.

Each of the society lotteries is licensed by the Gambling Commission and is promoted by both the Societies and by THL. Each Society is an individual Community Interest Company. Each CIC represents one or more Local Authority areas within England, Scotland and Wales and during the course of each year they will operate a lottery or lotteries for the benefit of their local communities. Different CICs take turns in operating their lotteries to an agreed frequency and proceeds are allocated according to Ticket sales for each CIC that is open. Money is then donated to health related ‘Good Causes’ within their respective local areas.

A complete list of the CICs promoting Lotteries can be seen at Annex A of these Terms and Conditions.

Players should be aware that all the participating CICs are independent companies. THL will provide a link on its website to each of the individual CICs where information about each of the CICs, the regions they represent and Good Causes they support is available. It should also be noted that the allocation of funds to Good Causes raised by the Health Lottery for the CICs is determined by the relevant CICs and their partner charity, People’s Health Trust and not by THL.

At least 20% of the proceeds of each Lottery shall be paid to health related Good Causes within the territorial boundaries of the participating CIC on whose behalf the Lottery is being promoted.

All entries into and participation in the Lottery is strictly governed by these T&Cs. By entering the Lottery, a Player agrees to be bound by the T&Cs in force on the day of purchase. THL reserves the right to refuse any entry to the Lottery or to withhold any Prize if it has reasonable grounds to believe that these T&Cs have been breached.

 

2. TERMS & CONDITIONS

These Terms and Conditions are the Pull Tab Lottery terms and conditions. By entering the lottery, entrants agree to be bound by these rules.

 

This lottery is being promoted by both the CICs and by THL and is called The Health Lottery Pull Tab Lottery.

 

For the purpose of the Gambling Act 2005, this lottery is defined as a 'Society Lottery.'

 

This lottery is licensed by the Gambling Commission under the 2005 Gambling Act, and is promoted Donald Macrae, 20 – 22 Wenlock Road, London N1 7GU.


At least 20% of the proceeds of each Lottery shall be paid to health related Good Causes within the territorial boundaries of the participating CIC on whose behalf the Lottery is being promoted.

 

Underage Gambling is an offence, players must be aged 18 (eighteen) years of age or over. The operating agents or premises operating the machines reserve the right to ask for proof of age.
 

Tickets shall be priced at £1.00 and the cost of entry is uniform across all ticket sets.
 

All lottery entry sales are final and no refunds shall be made at any time. All entrants acknowledge that their payment of the entry fee per ticket to enter the lottery does not guarantee that they will win any prize.
 

To accept a prize you must be aged 18 years or over, and we reserve the right to ask for proof of age redeeming any prizes

Prizes, including the top prizes, are subject to availability at time of ticket purchase.


To participate, a person inserts the relevant charge into a gaming machine whereupon a ticket will then be issued, showing the name of the game, and game reference. The tabs are then removed to reveal the game symbols. If the revealed symbols match the winning combinations shown on the tickets then you have won a prize.


A predetermined number of pull tab winning and non-winning tickets are contained in each game.
 

Any valid ticket bearing a winning combination entitles its holder(s) to claim from the authorised retailer who sold the ticket, the prize as detailed on the ticket.
 

For any prize amount of £100 or less, please take your Lottery Ticket to the bar to collect your prize immediately.
 

For prizes over £100, players are required to complete a claim form and post it to: The Lottery Manager, Gamestec Leisure Limited, Low Lane, Horsforth, Leeds, LS18 4ER.  Take your winning Pull Tab Lottery ticket to the bar where bar staff will provide you with a claim form. Full details of the claim process can be found on the claim form itself. Prize payments will be sent to you by recorded mail within 5 working days.  Gamestec holds no responsibility for lost or stolen postal claims. We advise that postal claims are sent via recorded or special delivery.
 

All winning tickets are subject to validation before payment. The operating agents or premises operating the machines reserve the right to ask for proof of age.
 

All prize tickets must be redeemed within 180 days of the lottery expiry date which can be found on the ticket. Prizes not claimed before the expiry date will be deemed to be forfeit and will be allocated to The Health Lottery (ELM) Ltd. as a donation.
 

By accepting the prize, the winner agrees to take part in promotional activity and The Health Lottery (ELM) reserves the right to use the name and address of the winner, their photograph and audio and/or visual recordings of them in any publicity unless prior notification has been received.
 

The Health Lottery (ELM) Ltd shall not be liable to the player for any loss or damage suffered or arising from playing this Lottery.
 

Nothing within these terms and conditions shall create or should be construed as creating any form of contract between any entrant and The Health Lottery (ELM) Ltd.
 

To register a complaint relating to the lottery, players are requested to contact Gamestec Leisure Ltd. By telephone on: 0845 6015971 or by writing to: The Lottery Manager, Gamestec Leisure Limited, Low Lane, Horsforth, Leeds LS18 4ER.  We request that full details of the complaint and any supporting documentation are supplied.
 

In the event of any dispute regarding the rules, the decision of The Health Lottery (ELM) Ltd shall be final and no correspondence or discussion shall be entered into.
 

The Health Lottery (ELM) Ltd reserves the right to amend these rules at any time. If The Health Lottery (ELM) Ltd does this, it will publish the amended rules at: www.healthlottery.co.uk
 

The Health Lottery (ELM) Ltd reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these rules.

 

This Lottery is a form of gambling. Participants are encouraged to gamble sensibly. Please refer to our responsible gambling policy:https://www.healthlottery.co.uk/play-responsibly.  For further details regarding problem gambling please contact Gambleaware: www.gambleaware.co.uk.  Please gamble responsibly.
 

A copy of these rules may be obtained by downloading it from the web site at: www.healthlottery.co.uk  
 

The Laws of Great Britain shall govern the interpretation and/or enforcement of these Terms and Conditions and The Health Lottery (ELM) Ltd and all entrants hereby submit to the exclusive jurisdiction of the English courts.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Online Cash Raffle Draw Promotions
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online in accordance with the criteria as defined in the raffle email notification for any £1.00 Health Lottery Draw during the Promotion Period (please see 3. below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3. The promotion will start at and end per the time and dates specified on the raffle email notification ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

4. The criteria for entry into each raffle is specified in the terms and conditions which appear on the raffle email notification together with details of the prizes on offer and the number of prizes that are available.

5. The Raffle Draw date is the first working day after the end of the Promotion Period which appears on the raffle email notification.  This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

6. This promotion excludes Retail players however Direct Debit players purchasing tickets by debit card during the promotion period in accordance with the criteria as defined in the raffle email notification will be entered into the draw.

7. Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

8. The winner shall be notified by email and cash prizes will be paid directly into the bank account associated with the winners’ Health Lottery account.  Where possible, vouchers will be emailed directly to winners, whereas physical prizes such as iPhones, iPads etc. will be dispatched within 28 working days of the draw using the Royal Mail Special Delivery service.

9. Approximate Odds of Winning

9.1 The odds of winning a prize will be determined by the total number of entries in the draw.

10. Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

 

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. £100 Amazon Voucher Online Raffle Draw & Direct Debit Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 00:00am on Thursday 5th January 2017 and finish at 23:59pm on Thursday 5th January 2017   ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Friday 6th January 2017 after 10:00. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Friday 6th January 2017. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 00:00am on Thursday 5th January 2017 and finish at 23:59pm on Thursday 5th January 2017 ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Direct Debit Raffle Draw will take place on Friday 6th January 2017after 10:00. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Friday 6th January 2017. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the £100 Amazon Voucher Online Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the £100 Amazon Voucher Direct Debit Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winners shall be notified by email and each of the £100 Amazon Vouchers will be emailed to the prize winners within 28 working days of the draw. There is no cash alternative available.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified by email and the £100 Amazon Voucher will be emailed to the prize winner within 28 working days of the draw. There is no cash alternative available.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Thursday 5th January 2017 £100 Amazon Voucher Online Raffle Draw

Ten prizes of £100 worth of Amazon Vouchers

Thursday 5th January 2017 £100 Amazon Voucher Direct Debit Raffle Draw

One prizes only, of £100 worth of Amazon Vouchers

9.2 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

 

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1.The Health Lottery ELM (THL) Online Cinema Ticket Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

 

2.The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 3 below) (“the Entrants”) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

 

3.The promotion will start at 09:00am on Thursday 22nd December 2016 and finish at 21:00pm on Thursday 22nd December 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

 

4.All online tickets purchased during the Promotion Period will be eligible to participate in the Online Cinema Ticket Raffle Draw to win a prize.

 

5.Each prize consists of two cinema tickets (a pair) and there are a total of 360 pairs of tickets to be won.

 

6.The Raffle Draw will take place on Friday 23rd December 2016 and 360 Entrants will be selected; this is the equivalent to on average 30 tickets per hour during the promotional period.  Each payment transaction for a £1.00 Health Lottery ticket online will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Entrant will receive one raffle chance for each line purchased for any eligible Health Lottery draw. This is a free prize draw linked to a lottery and is funded by THL. No additional purchase is required. The Raffle Draw will be undertaken by THL in the presence of an independent adjudicator and using a random number generator to select winners from all Entrants that have been entered in the Raffle Draw held on Friday 23rd December 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. THL reserves the right to end the Raffle Draw promotion at any time. THL also reserves the right to extend the promotion at its discretion. There is no cash alternative available and the Promotion cannot be exchanged for a different promotion or bonus.

 

7.This promotion excludes Retail players and entries place by Direct Debit subscription however players with a DD subscription will qualify for this raffle if additional online entries are made using a debit card during the promotion period.

 

8.The odds of winning a prize will be determined by the total number of entries in each draw.

 

9.The Prizes will be administered and processed in line with the THL’s Terms and Conditions.

 

10.Winning Entrants shall be informed by email containing a link for them to click in order to claim their prize . Winners are required to complete a prize claim form within 7 days of receiving this email. Failure to do so will result in the expiry of the prize. If the completed application is successful, the prize will be dispatched using Royal Mail first class delivery service on or after Wednesday 4th January 2017.  Winners should allow 28 working days for the vouchers to arrive. Please do not contact any participating cinemas regarding ticket processing and allocation as they will be unable to help. Please email help@healthlottery.co.uk or call us on 0844-375 55 55*  

 

11.Only one pair of tickets is allowed per registered e-mail address and multiple entries will be void.

 

12.The voucher may be exchanged for two free cinema entry into any 2D film at any time at the participating cinemas listed at www.iccinema.co.uk subject to normal film classification restrictions and the cinemas own terms and conditions.

 

13.Voucher is valid to the 30th September 2017 and may not be extended.

 

14.Entry is subject to film and seat availability, the voucher does not give the customer priority over other cinema customers.

 

15.Voucher may be exchanged for standard entry only and does not allow entry to any premium, private or special screenings.

 

16.Photocopied or damaged vouchers or those which the cinemas suspect may have been fraudulently produced will not be accepted.

 

17.Lost or damaged vouchers shall not be replaced.

 

  1. Vouchers may not be used in conjunction with any other offer, may not be exchanged for cash or any other services and may not be used to pre-book seats via the internet or telephone. The voucher sent to you MUST be presented on arrival at the cinema of your choice. To locate your nearest cinema please visit www.iccinema.co.uk

 

19.Cinemas reserve the right to refuse admission, the manager’s decision is final.

 

20.No liability will be accepted for applications or tickets lost, damaged or delayed in the post.

 

21.Any personal data relating to winners will be used solely for the administration of this promotion, fulfilment of cinema tickets and correspondence with players who contact us at help@healthlottery.co.uk or call 0844 375 55 55*

 

22.The Promoter’s decision is final and binding. No correspondence will be entered into. Your completed application form is acceptance of these terms and conditions.

 

23.Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge.

Promoter: The Health Lottery (ELM) Limited, 10 Lower Thames Street, London, EC3R 6EN

 

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Online Cash Raffle Draw
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3. The promotion will start at 08:00am on Saturday 17th December 2016 and finish at 23:59pm on Saturday 17th December 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

4. Every three online tickets purchased during the Promotion Period will be eligible to participate in the Online Cash Raffle Draw.

5. The Raffle Draw will take place on Monday 19th December 2016 after 10:00.  Every £3.00 spent in a single transaction for Health Lottery tickets will generate a single entry into the Raffle Draw. Where a single transaction is made up of multiples of three lines, the Player will receive one raffle chance for each multiple of three lines purchased for the eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 19th December 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

6. This promotion excludes Retail players, however Direct Debit players purchasing 3 lines using a debit card during the promotion period will be entered into the draw.

7. Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

8. The winners shall be notified by email and the £1,500 cash prizes will be paid directly into the bank account associated with the winners’ Health Lottery account.

9. Approximate Odds of Winning

9.1 The odds of winning a prize will be determined by the total number of entries in the draw.

10. Prize Amount and Payment of Prize

10.1 The raffle draw prizes shall be:

Three prizes, each of £1,500 cash

11. The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

 

1. The Game/Promotion

By entering this promotion (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.1 The Promotion is open to mainland UK residents aged 16 or over registering a new online account; the bonus award will credit the registered account when the player purchases entries to the value of £10 within 7 days of registration during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.2 The Promotion will start at 16.30pm on Wednesday 7th December 2016 and finish at 19:45pm on Tuesday 31st January 2017 ("the Promotion Period").  

1.3 Players will receive a bonus award of 70% after they have purchased entries to the value of £10 which can be made in any number of transactions on any Health Lottery draws (excludes online games) during the Promotion Period. The bonus may be used to purchase entries for any Health Lottery draws (excludes online games).  Bonus is fully paid for by The Health Lottery ELM. Offer excludes Retail players and Direct Debit players. The maximum bonus is £7.

1.4 Bonus credit will expire after 7 days from the date it is awarded unless used and bonus credit may not be withdrawn. The new player bonus will be superseded if the player enters a promo code associated with any other Health Lottery offer and the player will not be eligible for this offer.

1.5 Bonus play is only valid online. Bonus play is not valid for the purchase of an online instant win game and cannot be used in conjunction with other Health Lottery offers or promotions. 

1.6 Entries not complying with these T&Cs will not be valid.

1.7 The Promoter shall have no liability for any system failure or other action or event which prevents a player from entering the Promotion.

1.8 The Promoter's decision is final. No correspondence will be entered into.

1.9 The Promoter reserves the right to cancel this Promotion or to vary the Promotion or these T&Cs at any time by giving notice on the Site.

Promoter: The Health Lottery (ELM) Limited, 10 Lower Thames Street, London, EC3R 6EN

By entering an ‘Everybody Wins’ promotion (“Promotion”), you agree to be bound by the following special terms and conditions which apply to this Promotion, as set out in the below.  These special terms and conditions should be read in conjunction with the general terms and conditions (the “T&Cs”) as set out below and The Health Lottery terms and conditions which can be found at https://www.healthlottery.co.uk/terms.

Promotion Period: Between 1st of December 2016 at 00:01– 14th December 2016 at 19:00

Final Redemption Date: 31st January 2017 at 23:59

Redemption Date for Pre-Christmas Delivery (subject to Royal Mail): 14th December 2016 at 23:59*

One personalised calendar only (worth £16.99) may be claimed via a link on The Health Lottery website with each Health Lottery ticket purchased. For the avoidance of doubt this means one calendar only per transaction.

Players to pay £4.95 P&P for every calendar ordered.

Players will only receive one Promo Code per Health Lottery ticket transaction, and not one Promo Code per line of numbers chosen.  Therefore a ticket with more than one line of numbers will still only contain one Promo Code.

The Promo Code must be entered where detailed at time of ordering – Smiley Hippo is not responsible for any mistakes when entering the code. Once an order has been accepted, changes or amendments can no longer be made.

* For the bespoke created calendar version, orders must be received by midnight 14th December to obtain pre-Christmas delivery. Smiley Hippo use Royal Mail 1st Class delivery service. Neither The Health Lottery nor Smiley Hippo can be held responsible for any delivery failure, delay or force majeure by Royal Mail.

For the generic standard calendar allow 28 days for delivery not including Christmas holidays. Generic calendar orders are dispatched using Royal Mail 1st class service

Only available to Players aged 16 and above.

Calendars are limited to one per Health Lottery ticket transaction.

Players may use a Promo Code from each Health Lottery ticket purchased during the Promo Period to claim a calendar during the Promo Period.

Offer eligibility is non-transferable and cannot be exchanged for cash and/or used with any other offer, promotion or voucher. Offer cannot be used in conjunction with any other promotion offered by Smiley Hippo or The Health Lottery.

1. The Game/Promotion

By entering this promotion (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.1 The promotion is open to mainland UK residents aged 16 or over who set up a new Health Lottery Direct Debit during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.2 The promotion will start at 10:00pm on 1st November 2016 and finish at 23:59pm on 31st January 2017 ("the Promotion Period").  Every Player who, during the Promotion Period, sets up a new online Direct Debit for a minimum of £6 per week* in any draws through their online Health Lottery account is eligible to receive the bonus credit in line with these T&Cs.  The maximum amount of bonus credit that a Player may receive is £15 per month i.e. maximum entries to the value of £30.
*amount will be collected on the 1st or 15th of every month from the nominated bank account. £6 per week is equivalent to £24 per four week month and collection amounts may vary.

1.3 Eligible players will receive 50% of their monthly direct debit amount as a bonus credit into their bonus wallet for each successful direct debit payment.  The bonus is awarded once each month for two consecutive months only and will be received within 10 working days from the payment collection date.

1.4 Each bonus credit that is awarded will expire after 30 days from the date it is awarded unless used and bonus credit may not be withdrawn.  There is no cash alternative to the bonus credit.

1.5 Bonus play is only valid online. Bonus play is not valid for the purchase of an online instant win game. 

1.6 To set up a Direct Debit for The Health Lottery, go to www.healthlottery.co.uk ("the Site"), log in to your account and click Play Now.  Select your numbers, enter your nominated bank details followed by Confirm.  Please read the onscreen message and click Confirm again to complete the direct debit subscription. An e-mail containing details of your payment schedule and first draw to be entered will be sent to your registered e-mail address. The Health Lottery Terms and relevant Games Rules and Procedures (all available on the Site) apply to registration, use of your account and the playing of Health Lottery games online.

1.7 Entries not complying with these T&Cs will not be valid.

1.8 The Promoter shall have no liability for any system failure or other action or event which prevents a player from entering the Promotion.

1.9 The Promoter's decision is final. No correspondence will be entered into.

1.10 The Promoter reserves the right to cancel this Promotion or to vary the Promotion or these T&Cs at any time by giving notice on the Site.

Promoter: The Health Lottery (ELM) Limited, 10 Lower Thames Street, London, EC3R 6EN

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1.1 Online Cinema Ticket Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.2 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.3 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.3 The promotion will start at 08:00am on Saturday 12th November 2016 and finish at 23:59pm on Saturday 12th November 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle

1.4 The Raffle Draw will take place on Monday 14th November 2016. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select winners from all valid raffle entries that have been entered in the Raffle Draw held on Monday 14th November 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion. There is no cash alternative available. 1.5 All online tickets purchased during the Promotion Period will be eligible to participate in the Online Cinema Ticket Raffle Draw.

1.6 This promotion excludes Retail players and entries place by Direct Debit subscription however players with a DD subscription will qualify for this raffle if additional online entries are made using a debit card during the promotion period.

1.7 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

1.8 The winners shall be notified by e-mail and the prizes will be mailed to the Player’s postal address using standard, Royal Mail delivery service

1.9 The odds of winning a prize will be determined by the total number of entries in each draw.

1.10 The raffle draw prizes shall be:
Each prize consists of two cinema tickets (a pair) and there are a total of 300 pairs of tickets to be won.

1.11 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

1.12 Winners shall be informed by email containing a link for them to click in order to claim their prize (http://www.healthlotterypromotions.co.uk/iccinema). Winners are required to complete a prize claim form within 7 days of receiving this email. Failure to do so will result in the expiry of the prize. If the completed application is successful, the prize will be dispatched using Royal Mail first class delivery service on or after Thursday 24th November.  Winners should allow 28 working days for the vouchers to arrive. Please do not contact any participating cinemas regarding ticket processing and allocation as they will be unable to help. Please email help@healthlottery.co.uk or call us on 0844-375 55 55*  

1.13 Only one pair of tickets is allowed per registered e-mail address and multiple entries will be void.

1.14 The voucher may be exchanged for two free cinema entry into any 2D film at any time at the participating cinemas listed at www.iccinema.co.uk subject to normal film classification restrictions and the cinemas own terms and conditions.

1.15 Voucher is valid to the 30th September 2017 and may not be extended.

1.16 Entry is subject to film and seat availability, the voucher does not give the customer priority over other cinema customers.

1.17 Voucher may be exchanged for standard entry only and does not allow entry to any premium, private or special screenings.

1.18 Photocopied or damaged vouchers or those which the cinemas suspect may have been fraudulently produced will not be accepted.

1.19 Lost or damaged vouchers shall not be replaced.

1.20 Vouchers may not be used in conjunction with any other offer, may not be exchanged for cash or any other services and may not be used to pre-book seats via the internet or telephone. The voucher sent to you MUST be presented on arrival at the cinema of your choice. To locate your nearest cinema please visit www.iccinema.co.uk

1.21 Cinemas reserve the right to refuse admission, the manager’s decision is final.

1.22 No liability will be accepted for applications or tickets lost, damaged or delayed in the post.

1.23 Any personal data relating to winners will be used solely for the administration of this promotion, fulfilment of cinema tickets and correspondence with players who contact us at help@healthlottery.co.uk or call 0844 375 55 55*

1.24 The Promoter’s decision is final and binding. No correspondence will be entered into. Your completed application form is acceptance of these terms and conditions.

* Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge.

Promoter: The Health Lottery (ELM) Limited, 10 Lower Thames Street, London, EC3R 6EN

 

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Halloween Online Cash Raffle Draw & Direct Debit Cash Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 20:00pm on Friday 28th October 2016 and finish at 23:59pm on Saturday 29th October 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Monday 31st October 2016 after 10:00. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 31st October 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 20:00pm on Friday 28th October 2016 and finish at 23:59pm on Saturday 29th October 2016 ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Halloween Direct Debit Cash Raffle Draw will take place on Monday 31st October 2016 after 10:00. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 31st October 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the Halloween Online Cash Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the Halloween Direct Debit Cash Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winners shall be notified by email and the £1,000 cash prizes will be paid directly into the winners’ online Health Lottery wallets.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified by email and the £1,000 cash prize will be paid directly into the winner’s bank account associated with their Health Lottery direct debit.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Monday 31st October 2016 Halloween Online Cash Raffle Draw

Two prizes, each of £1,000 cash

Monday 31st October 2016 Halloween Direct Debit Cash Raffle Draw

One prizes only, of £1,000 cash

9.2 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1.1 Online iPad Pro Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.2 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.3 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.3 The promotion will start at 20:00pm on Friday 21st October 2016 and finish at 23:59pm on Saturday 22nd October 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

1.4 The Raffle Draw will take place on Monday 24th October after 10:00am. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 24th October 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion. There is no cash alternative available.

1.5 All online tickets purchased during the Promotion Period will be eligible to participate in the Online iPad Raffle Draw.

1.6 This promotion excludes Retail players and Direct Debit players.

1.7 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

1.8 The winners shall be notified by email and the iPad Pros will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

1.9 The odds of winning a prize will be determined by the total number of entries in each draw.

1.10 The raffle draw prizes shall be:

Monday 24th October 2016 Online iPad Pro Raffle Draw
Two prizes, each of an iPad Pro 9.7

1.11 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

1.12 The Prize may vary from the image shown due to availability

 

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1.  iPad Pro Online Raffle Draw & Direct Debit Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 10:00am on Thursday 20th October 2016 and finish at 19:45pm on Thursday 20th October 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Friday 21st October 2016 after 10:00. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Friday 21st October 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 10:00am on Thursday 20th October 2016 and finish at 19:45pm on Thursday 20th October 2016 ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Direct Debit Raffle Draw will take place on Friday 21st October 2016 after 10:00. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Friday 21st October 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the iPad Pro Online Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the iPad Pro Direct Debit Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winners shall be notified by email and the iPad Pro will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified by email and the iPad Pro will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Friday 21st October 2016 iPad Pro Online Raffle Draw
One prizes of an iPad Pro 9.7

Friday 21st October 2016 iPad Pro Direct Debit Raffle Draw
One prize of an iPad Pro 9.7

9.2 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

9.3 The Prize may vary from the image shown due to availability

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Sonos Wireless Speakers Online Raffle Draw & Direct Debit Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 20:00pm on Friday 14th October 2016 and finish at 23:59pm on Saturday 15th October 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Monday 17th October 2016 after 10:00. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 17th October 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 20:00pm on Friday 15th October 2016 and finish at 23:59pm on Saturday 16th October 2016 ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Direct Debit Raffle Draw will take place on Monday 17th October 2016 after 10:00. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 17th October 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the Sonos Wireless Speakers Online Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the Sonos Wireless Speakers Direct Debit Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winner shall be notified by email and each of the two Sonos Wireless Speaker prizes will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified by email and the two Sonos Wireless Speaker prize will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Monday 17th October 2016 Sonos Wireless Speakers Online Raffle Draw

One prizes only, of two Sonos Wireless Speakers

Monday 17th October 2016 Sonos Wireless Speakers Direct Debit Raffle Draw

One prizes only, of two Sonos Wireless Speakers

9.2 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

1. The Game/Promotion

By entering this promotion (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.1 The Promotion is open to mainland UK residents aged 16 or over who make their first online deposit of at least £10 and then make their first purchase of at least £10 of Health Lottery tickets in a single transaction during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.2 The Promotion will start at 15:00pm on Friday 14th October 2016 and finish at 16:30pm on Friday 4th November 2016 ("the Promotion Period").  

1.3 Players who make their first online deposit of at least £10 and then make their first purchase of at least £10 of Health Lottery tickets will be credited with the equivalent of a 70% bonus (up to a maximum bonus of £15) of the money spent after they spend at least £10 in a single transaction on any Health Lottery draw (excludes online games). The bonus may be used to purchase entries for any Health Lottery draws (excludes online games).  Bonus is fully paid for by The Health Lottery ELM. Offer excludes Retail players and Direct Debit players.

1.4 Bonus credit will expire after 7 days from the date it is awarded unless used and bonus credit may not be withdrawn.

1.5 Bonus play is only valid online. Bonus play is not valid for the purchase of an online instant win game and cannot be used in conjunction with other Health Lottery offers or promotions. 

1.6 Entries not complying with these T&Cs will not be valid.

1.7 The Promoter shall have no liability for any system failure or other action or event which prevents a player from entering the Promotion.

1.8 The Promoter's decision is final. No correspondence will be entered into.

1.9 The Promoter reserves the right to cancel this Promotion or to vary the Promotion or these T&Cs at any time by giving notice on the Site.

Promoter: The Health Lottery (ELM) Limited, 10 Lower Thames Street, London, EC3R 6EN

 

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Super Saturday Apple Watch Online Raffle Draw & Direct Debit Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 20:00pm on Friday 7th October 2016 and finish at 23:59pm on Saturday 8th October 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Monday 10th October 2016 after 10:00. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 10th October 2016. The start and end date of the promotion will be stated on the ‘Offers’ tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 20:00pm on Friday 7th October 2016 and finish at 23:59pm on Saturday 8th October 2016 ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Direct Debit Raffle Draw will take place on Monday 10th October 2016 after 10:00. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 10th October 2016. The start and end date of the promotion will be stated on the 'Offers' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the Super Saturday Apple Watch Online Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the Super Saturday Apple Watch Direct Debit Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winners shall be notified by email and the Apple Watch will be despatched within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified by email and the Apple Watch will be despatched within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Monday 10th October 2016 Super Saturday Apple Watch Online Raffle Draw
One prizes of an Apple Watch (Series 2)

Monday 10th October 2016 Super Saturday Apple Watch Direct Debit Raffle Draw
One prize of an Apple Watch (Series 2)

9.2 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

 

General Terms and Conditions for The Health Lottery’s ‘Everybody Wins’ Promotion

1. The Game/Promotion

 

By entering an ‘Everybody Wins’ promotion (“Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).  These T&Cs should be read in conjunction with the Special Terms and Conditions, The Health Lottery terms and conditions which can be found at https://www.healthlottery.co.uk/terms.

 

1.1          The Health Lottery will run a different Promotion every two weeks in conjunction with our fulfilment partner (“Mosaic”)  and a third party supplier providing the Promotion (the “Supplier”) (as specified in the Special conditions above).  Each Promotion is open to Players of The Health Lottery (“Players”) who are residents of mainland Great Britain (excluding Northern Ireland) and aged 16 or over (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the Promotion).  The Promotion is also open to Suppliers’ employees (subject to each Supplier’s own internal restrictions).

 

1.2          A Promotion will start at 00:01 am on  a particular promotion date (as specified in the Special conditions above) and finish 14 days later at 23:59pm   ("the Promotion Period").

 

1.3          Players who, during the Promotion Period, purchase a Health Lottery ticket from a participating Health Lottery retailer or online, shall be entitled to claim the Promotion offer in the form of a voucher (the “Voucher”) entitling them to a free or discounted product or service from the Supplier as determined by The Health Lottery in conjunction with the Supplier up until the Final Redemption Date (as specified in the Special conditions above).  The Health Lottery ticket will carry information regarding the available product or service on offer including a 15 digit redemption code (“Promo Code”). The email confirmation will carry information regarding the available product or service, details of how to claim the offer and when the offer will expire.

 

1.4          A Player may claim a Voucher in the following ways.

 

i               Purchasing a Health Lottery ticket at a participating retail store.

a.            A Player must purchase a Health lottery ticket within the Promotion Period.

b.            Access an existing online Health Lottery account or if they do not already have an account, sign in and complete the Health Lottery account registration as detailed in clause 1.8 below.

c.             Once the Player has access to a Health Lottery account they are then required to enter the Promo Code shown on the ticket in the Everybody Wins entry box on the Health Lottery website.   If a Player enters the Promo Code without having access to a Health Lottery account they will receive a pop up box requesting the Player  to either log in to an existing account or (if they do not have an account) register for an account.

d.            When the Player enters the Promo Code (and if the player has a Health Lottery account), the Player will be given an option to be directed to the Everybody Wins page immediately.  In addition, an e-mail containing the link to the Everybody Wins page will be sent to the Player’s registered e-mail address allowing the Player to access the Everybody Wins page at a later time.  Please note that if the Player fails to claim the Voucher because; they delete the email; they do not click on the link in the email before the end of the Promotion Period; or they follow the link contained in the e-mail after the end of the Promotion Period, the Player will not be able to obtain the Voucher.

e.            On the Everybody Wins page the Player is required to enter their name, date of birth and their registered e-mail address in the relevant entry boxes.  They will be sent an email containing the Voucher. (If a Player does not receive an email in their inbox they should check other folders including their junk folder before contacting the Contact Centre).  The Player will also be given the option to receive information about promotions and offers via email from the 3rd party supplier which they can opt into by ticking a box.

f.             A Player will then have until the Final Redemption Date (as specified in the Special conditions above) to redeem the Promotion on the Voucher.  If the offer is not redeemed within this time frame it will expire. For the avoidance of doubt if a Player deletes an email containing a Voucher they will not be able to redeem the Promotion.

g.            For the avoidance of doubt a Promotion is only available if the Health Lottery ticket retail transaction takes place within a Promotion Period.  Therefore if a Player purchases advanced entries for future draws in one transaction, that Player only receives a Promo Code on the date of the transaction for the Promotion running at that time and not for the Promotions that are available on the dates of the future draws. 

h.            A Voucher may not be used in connection with any other Health Lottery Offer.

 

ii              Purchasing a Health Lottery ticket online. 

a.            A Player must log in to their Health Lottery account from the Health Lottery website and purchase a Health lottery ticket online within the Promotion Period.  If a Player does not already have an account, they will need to create one as detailed in clause 1.8 below in order to purchase a Health Lottery ticket online;

b.            Once a Player has bought the Health Lottery ticket online they will automatically be given an option to be directed to the Everybody Wins page immediately.  In addition, an e-mail containing the link to the Everybody Wins page will be sent to the Player’s registered e-mail address allowing the Player to access the Everybody Wins page at a later time.  Please note that if the Player fails to claim the Voucher because; they delete the email; they do not click on the link in the email before the end of the Promotion Period; or they follow the link contained in the e-mail after the end of the Promotion Period, the Player will not be able to obtain the Voucher.

c.             On the Everybody Wins page the Player is required to enter their name, date of birth and their registered e-mail address in the relevant entry boxes.  They will be sent an email containing the Voucher.  (If a Player does not receive an email in their inbox they should check other folders including their junk folder before contacting the Contact Centre).  The Player will also be given the option to receive information about promotions and offers via email from the 3rd party supplier which they can opt into by ticking a box.

d.            A Player will then have until the Final Redemption Date (as stipulated in the Special Conditions) to redeem the Promotion on the Voucher.  If the offer is not redeemed within this time frame it will expire. For the avoidance of doubt if a Player deletes an email containing a Voucher they will not be able to redeem the Promotion.

e.            If a Player has a Direct Debit account with the Health Lottery (“Direct Debit Player”) they will automatically receive an e-mail informing them they are entitled to a Voucher during every Promotion Period which they can redeem by following the steps a to d above. 

f.             For the avoidance of doubt a Direct Debit Player will not receive any more than one Voucher per Promotion Period no matter how many entries to draws they are entered into during the Promotion Period.

g.            Please note that online Players will not be eligible to receive a Voucher if they purchase tickets using bonus points or in connection with any other Health Lottery offer.

 

1.5          Once a Player has received a Voucher, the Supplier will be responsible to the Player for fulfilment of the Promotion offer on the Voucher.

 

1.6          Conditions governing the amount of Promotional offers that a Player can claim per Health Lottery Transaction may vary with each Promotion.  Please see the Special conditions above for details of conditions governing the Promotion. 

 

1.7          Each Promotion is an exclusive entity in its own right, and may not be used in conjunction with any other offer, regardless of eligibility and no Promotion (or Voucher) may be exchanged for another Promotion (or Voucher) or the cash value of the Promotion offer (or Voucher).

 

1.8          To set up an account with The Health Lottery website, the Player must go to www.healthlottery.co.uk ("the Site") and click on ‘Sign Up’.  The Health Lottery Terms and relevant Games Rules and Procedures (all available on the Site) shall apply to; registration, use of your account and the playing of Health Lottery games online.  In order to activate an account the Player will be sent an e-mail with a link to the Player’s e-mail address submitted on the Registration page.  The Player must open this e-mail and click on the link to activate their account.

 

1.9          Entries for any Promotion which do not comply with these T&Cs shall not be valid.

 

1.10        For the avoidance of doubt a Promotion is only available if the transaction takes place within a Promotion Period.  Therefore if a Player purchases advanced entries for future draws in one transaction, that Player only receives a Promo Code on the date of the Transaction for the Promotion running at that time and not for the Promotions that are available on the dates of the future draws.

 

1.11        Neither The Health Lottery nor the Supplier shall be found liable either directly or indirectly for any event which prevents a Player from entering any Promotion including but not limited to any Health Lottery or Supplier system failures.

 

1.12        The Health Lottery’s decision regarding any Promotion is final.

 

1.13        The Health Lottery reserves the right to cancel a Promotion or to vary a Promotion or these terms and conditions at any time by giving notice on the Site.

 

1.14        Data Protection and Privacy Policy: The Health Lottery is committed to protecting (i) the privacy of Players; and (ii) the confidentiality of the information provided to it by Players entering the Promotion.  The Health Lottery is not responsible for any information you may choose to provide to Suppliers providing the Promotions.  For further details please refer to our Privacy Policy.

 

 

1.15        Complaints:

(i)            Vouchers: Players should email help@healthlottery.co.uk or call the Contact Centre on 0844 375 55 55 for issues regarding receiving or downloading a Voucher for The Everybody Wins Promotion. Calls to The Health Lottery Helpline will be charged at 7p per minute plus your telephone provider’s access charge. 

(ii)           Suppliers: For complaints regarding the Suppliers, including the quality of the services or products received or the failure (or refusal) of Suppliers to accept a Voucher, Players should also email help@healthlottery.co.uk or call the Contact Centre on 0844 375 55 55 at the rates stated above.  The Health Lottery’s Contact Centre will take details regarding the complaint from the Player and forward the complaint to our fulfillment partner, Mosaic, who will process the complaint on behalf of the Supplier.

 

1.16        These Terms & Conditions and the rights and obligations of the Health Lottery, Players and Direct Debit Players set out herein shall be governed by and construed in all respects in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

 

Special Terms and Conditions for The Health Lottery’s ‘Everybody Wins’ Promotion 

By entering an ‘Everybody Wins’ promotion (“Promotion”), you agree to be bound by the following special terms and conditions which apply to this Promotion, as set out in the below.  These special terms and conditions should be read in conjunction with the general terms and conditions (the “T&Cs”) as set out below and The Health Lottery terms and conditions which can be found at https://www.healthlottery.co.uk/terms

Promotion Period: Between 1st of October 2016 at 00:01– 14th October 2016 at  19:45

Final Redemption Date: 31st October, 2016 at 23:59

Buy 2 main courses and get the cheapest main course free with any Voucher. 

Players will only receive one Promo Code per Health Lottery ticket transaction not one Promo Code per line of numbers chosen.  Therefore a ticket with more than one line of numbers will still only contain one Promo Code.

Only available to Players aged 16 and above.

Only three Vouchers may be used at any one time (i.e. a Player may buy up to six main courses and if they have three Vouchers they will get the cheapest three main courses for free). 

Vouchers are limited to one per Health Lottery ticket transaction.

Players may use a Promo Code from each Health Lottery ticket purchased during the Promotion Period to claim the Voucher on offer during the Promotion Period.

The Promo Offer excludes Lunchtime Carvery, Breakfast, Brewer’s Fayre Chef’s Counter, Buffet Place, Premier Inn Meal Deal and Daytime Value. 

All Vouchers must be presented at the counter at time of ordering and can only be used once. The e-mail containing the Voucher can be presented at the counter when an order is placed, alternatively the Voucher may printed off.

Vouchers are non-transferable and cannot be exchanged for cash and/or used with any other offer, promotion or voucher including the Whitbread privilege card.

Vouchers can be used with Brewers Fayre Bonus Club points based vouchers but not celebratory offers.

Vouchers must not be reproduced, copied or varied and all rights (including copyright) in the Vouchers will remain with Whitbread Group PLC.

Special Terms and Conditions for The Health Lottery’s ‘Everybody Wins’ Promotion

By entering an ‘Everybody Wins’ promotion (“Promotion”), you agree to be bound by the following special terms and conditions which apply to this Promotion from Bannatyne Fitness Limited (“BFL”), as set out below.  These special terms and conditions should be read in conjunction with the general terms and conditions (the “T&Cs”) as set out below and The Health Lottery terms and conditions which can be found at https://www.healthlottery.co.uk/terms.

Promotion Period: Between 15th of October 2016 at 00:01– 31st October 2016 at 19:00

 

Final Redemption Date: 30th November, 2016 at 23:59

 

Definitions and Interpretation

"Club (s)" means one of the health clubs operated by BFL in England, Wales and Scotland, a full list of which can be found

at http://www.bannatyne.co.uk/healthandfitness/locations/.  For the purposes of these special terms and conditions, the term Club shall only mean the gym facilities within the health clubs and the definition shall include a Club’s staff/employees.

 

Offer" means the offer of a free one-day pass to use the gym facilities at any one of BFL’s Health Clubs, to be used before the Final Redemption Date.

"Voucher" means a redemption voucher including a unique identifier code used to redeem the Offer which may be obtained by registering for the Offer through The Health Lottery (as detailed in the T&Cs below during the Promotion Period.

 

All references to BFL, “them”, “their” will refer to Bannatyne Fitness Limited. All references to ‘you' or ‘your' means the Player.

  1. Rules applicable to the Vouchers

 

a. Vouchers are limited to one per Player.  A Player will only receive one Voucher during the Promotion Period, no matter how many Health Lottery ticket transactions are made by the Player. Therefore the purchase of two or more Health Lottery tickets will not entitle the Player to any more than one Voucher during the Promotion Period. Each Voucher is personal to the Player it was issued to, and cannot be given, sold or transferred to anyone else.

 

b. Vouchers are only valid for one entry to one of the Clubs (out of the 66 health clubs available) and may only be used during the normal opening times of the relevant Club chosen by the Player.  All Vouchers must be presented at the reception of the Club.  The e-mail containing the Voucher can be presented at the counter when an order is placed, alternatively the Voucher may printed off.

 

c. A Player with a Voucher can use the Gym facilities free of charge for a maximum of one Club for one day between the 15th October 2016 and up until the final redemption date of the 30th November, 2016.

 

d. Vouchers are only available to Players aged 16 and above.

 

e. Vouchers are non-transferable and cannot be exchanged for cash and/or used with any other offer, products or service.

 

f. Vouchers must not be reproduced, copied or varied and all rights in the Vouchers that relate to BFL (including BFL’s copyright) will remain with BFL.

 

  1. Rules applicable to the Offer

 

a. All appointments for the gym facilities must be pre-booked at least 24 hours before the date you choose to attend the Club, at the very latest, as availability may not be guaranteed on your chosen date.


 

b. You must complete an online pre-exercise questionnaire in full for BFL before using the gym facilities at the Club. This questionnaire will cover details about you and your health. It is important that this information is complete and accurate, and you agree that the information you will give in the questionnaire will be complete and accurate. As a condition of using the gym facilities, you agree that you are capable of engaging in exercise at the Club, and you do not think doing so would be detrimental to your health, safety, comfort or physical condition.

 

c. On arrival the Voucher must be presented at the gym reception, failure to bring the Voucher will mean the normal guest pass charge will be applicable.

 

d. BFL will be entitled to decline you access to any of their Clubs to use the Offer, even if you have a valid Voucher, if:

 (i)  you fail to  inform the relevant Club in advance that you want to use the Offer;
(ii)  you fail to arrive at the Club on the day you arranged with the Club;
(iii) you fail to bring a printed copy of the Voucher with you to the Club;
(iv) the relevant Club knows that you have already used the Offer during the Offer Period;
(v) you do not fully complete the pre-exercise questionnaire;
(vi) the Club you attempt to enter is already at or near capacity when you try to use the Offer, such that the Club or BFL cannot safely or practicably let you use the Voucher at that Club at that time (if this situation arises the Club will arrange another date for you to attend and use the Voucher);
(viii) BFL reasonably believes that undertaking exercise at one of their Clubs is likely to be detrimental to your health; or
(ix) you have previously been expelled or banned from any of the Clubs.

 

 

  1. Your obligations

 

 (a) Rules of Conduct. During the time you are at a Club, you agree that you will:

(i) abide by such reasonable additional rules specific to the Club in question as may be displayed in that Club;

(ii) agree to abide by such additional instructions as may be reasonably specified by staff at the Club on a case by case basis;

(iii) dress in a manner that is appropriate to the Club, and in particular avoid clothing that is overly revealing, offensive to other guests or staff, or is soiled or unhygienic;

(iv) show consideration for other guests and staff at the Club;

(v) not use abusive or foul language;

(vi) not behave in a way that is violent or threatening to any other guest or the staff of the Club;

(vii) not bring, use or be under the influence of illegal drugs in any part of the Club’s premises;

(viii) not be under the influence of alcohol in or about the Club’s premises; or

(ix) not behave in an anti-social or disruptive manner, including but not limited to inappropriate or threatening behaviour, misuse of equipment or sexual activities.


(b) If you break any of the provisions of clause 3 whilst at the Club, the Club employees will be entitled to eject you from the Club without any liability to you. All of your rights under the Offer will end at that point.

 

  1. BFL’s responsibility for loss or damage suffered by you

 

(a) BFL is responsible to you for foreseeable loss and damage caused by BFL or the Club that you attend. BFL shall only be responsible for loss or damage you may suffer that is a foreseeable result of their breaking these Special Terms and Conditions. However BFL will not be responsible for any loss or damage that is not foreseeable for example, loss or damage of any of your personal property on site or vehicles in the car park.

 

(b) BFL does not exclude or limit in any way their liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by their negligence or the negligence of their employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the services including the right to receive services which are as described and supplied with reasonable skill and care.

 

  1. How BFL may use your personal information

 

If you have agreed (as part of obtaining the Voucher or as part of the pre-exercise questionnaire) to provide BFL with personal information, BFL will only use your personal information to:

(i) provide the services associated with the Offer; or

(ii) provide information about products, services, promotions and offers via email that they offer. Please note if you subsequently wish to cease receiving this information from BFL, you may stop receiving these communications at any time by contacting BFL.

 

  1. BFL’s Contact Information

 

You can contact BFL by telephoning their consumer service team at 01325 356677, by writing to BFL at their registered office (Power House, Haughton Road, Darlington, County Durham, DL1 1ST.), or by filling in the contact form at http://www.bannatyne.co.uk/contact/feedback/#feedbackform. In relation to the booking an appointment to use the Offer, you should contact the Club you want to visit directly. Details of the locations and contact details for all BFL health clubs can be found online at http://www.bannatyne.co.uk/healthandfitness/locations/

 

  1. BFL’s Spa Offer.

 

You can make enquiries regarding a Spa day offer from participating Bannantyne Clubs.  For full details see BFL’s website, enquire at one of the Clubs or contact BFL as detailed above.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Go Pro Hero 5 Black Action Camera Online Raffle Draw & Direct Debit Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 00:01am on Thursday 29th September 2016 and finish at 23:59pm on Thursday 29th September 2016  ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Friday 30th September 2016 after 10:00. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Friday 30th September 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 00:01am on Thursday 29th September 2016 and finish at 23:59pm on Thursday 29th September ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Direct Debit Raffle Draw will take place on Friday 30th September 2016 after 10:00. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Friday 30th September 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the Go Pro Hero 5 Black Action Camera Online Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the Go Pro Hero 5 Black Action Camera Direct Debit Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winner shall be notified by email and the Go Pro Hero 5 Black Action Camera prize will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified by email and the Go Pro Hero 5 Black Action Camera prize will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Friday 30th September 2016  Go Pro Hero 5 Online Raffle Draw.

One prizes only, of a Go Pro Hero 5 Black Action Camera

Friday 30th September 2016 Go Pro Hero 5 Direct Debit Raffle Draw.

One prizes only, of a Go Pro Hero 5 Black Action Camera

9.2 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Super Saturday iPhone 7 Online Raffle Draw & Direct Debit Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 2.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 20:00pm on Frirday 23rd September 2016 and finish at 23:59pm on Saturday 24th September 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Monday 26th September 2016 after 10:00. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 26th September 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 20:00pm on Friday 23rd September 2016 and finish at 23:59pm on Saturday 24th September 2016 ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Direct Debit Raffle Draw will take place on Monday 26th September 2016 after 10:00. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 26th September 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the Super Saturday iPhone 7 Online Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the Super Saturday iPhone 7 Direct Debit Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winners shall be notified by email and the iPhones will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified by email and the iPhones will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Monday 26th September 2016 Super Saturday iPhone 7 Online Raffle Draw
Three prizes, each of an iPhone 7

Monday 26th September 2016 Super Saturday iPhone 7 Direct Debit Raffle Draw 
One prize of an iPhone 7

9.2 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Super Saturday iPhone 7 Online Raffle Draw & Direct Debit Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 00:00am on Saturday 17th September 2016 and finish at 23:59pm on Saturday 17th September 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Monday 19th September 2016 after 10:00. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 19th September 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 00:00am on Saturday 17th September 2016 and finish at 23:59pm on Saturday 17th September 2016 ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Direct Debit Raffle Draw will take place on Monday 19th September 2016 after 10:00. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 19th September 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the Super Saturday iPhone 7 Online Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the Super Saturday iPhone 7 Direct Debit Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winners shall be notified by email and the iPhones will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified by email and the iPhones will be despatched by HQ within 28 working days of the draw using RM Special Delivery. There is no cash alternative available.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Monday 19th September 2016 Super Saturday iPhone 7 Online Raffle Draw
Two prizes, each of an iPhone 7

Monday 19th September 2016 Super Saturday iPhone 7 Direct Debit Raffle Draw
One prize of an iPhone 7

9.2 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1.1 Online Amazon Voucher Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.2 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.3 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.3 The promotion will start at 00:00am on Saturday 10th September 2016 and finish at 23:59pm on Saturday 10th  September 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

1.4 The Raffle Draw will take place on Monday 12th September 2016 after 10:00am. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select winners from all valid raffle entries that have been entered in the Raffle Draw held on Monday 12th September 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion. There is no cash alternative available.

1.5 All online tickets purchased during the Promotion Period will be eligible to participate in the Online Amazon Voucher Raffle Draw.

1.6 This promotion excludes Retail players and Direct Debit players.

1.7 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

1.8 The winners shall be notified by e-mail and will then be sent an e-mail from Amazon containing details of the e-voucher and how to use it. 

1.9 The odds of winning a prize will be determined by the total number of entries in each draw.

1.10 The raffle draw prizes shall be:

Monday 12th September 2016 Online Amazon Voucher Raffle Draw
Ten prizes, each of £100 worth of Amazon Vouchers

1.11 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1.1 Online iPad Air Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.2 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.3 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.3 The promotion will start at 00:00am on Saturday 3rd September 2016 and finish at 23:59pm on Saturday 3rd September 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

1.4 The Raffle Draw will take place on Monday 5th September 2016 after 10:00am. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 5th September 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion. There is no cash alternative available.

1.5 All online tickets purchased during the Promotion Period will be eligible to participate in the Online iPad Raffle Draw.

1.6 This promotion excludes Retail players and Direct Debit players.

1.7 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

1.8 The winners shall be notified by e-mail and the prizes will be securely mailed to the Player’s postal address.

1.9 The odds of winning a prize will be determined by the total number of entries in each draw.

1.10 The raffle draw prizes shall be:

Monday 5th September 2016 Online iPad Raffle Draw
Two prizes, each of an iPad

1.11 The Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. August Bank Holiday Online Raffle Draw & Direct Debit Raffle Draw Promotion
By entering these promotions (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

2. FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

2.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

2.2 The promotion will start at 16:00pm on Thursday 25th August 2016 and finish at 10:00am on Tuesday 30th August 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

2.3 The Raffle Draw will take place on Tuesday 30th August 2016 after 10:00 when the promotion has ended. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Tuesday 30th August 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

3. FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

3.1 The Promotion is open to mainland UK residents aged 16 or over who have an existing active Health Lottery direct debit subscription, or set up a new Health Lottery direct debit subscription during the Promotion Period (please see 3.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

3.2 The promotion will start at 16:00pm on Thursday 25th August 2016 and finish at 10:00am on Tuesday 30th August 2016 ("the Promotion Period").  Online direct debit entries made for any future draws during this period will qualify for the raffle.

3.3 The Direct Debit Raffle Draw will take place on Tuesday 30th August 2016 after 10:00 when the promotion has ended. Each player with an active Health Lottery direct debit subscription will receive one raffle chance. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Tuesday 30th August 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

4. METHOD OF PLAY FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

4.1 All online tickets purchased during the Promotion Period will be eligible to participate in the August Bank Holiday Online Raffle Draw.

5. METHOD OF PLAY FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

5.1 Active Direct debit subscription players will be eligible to participate in the August Bank Holiday Direct Debit Raffle Draw.

6. WINNING SELECTION FOR PLAYERS PURCHASING TICKETS ONLINE ONLY

6.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

6.2. The winner shall be notified and the prize money will be transferred to the Player’s online wallet.

7. WINNING SELECTION FOR PLAYERS WITH AN ACTIVE DIRECT DEBIT SUBSCRIPTION ONLY

7.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has an active Health Lottery direct debit subscription during the Promotion Period will be eligible to win a prize.

7.2. The winner shall be notified and the prize money will be transferred to the Player’s bank account.

8. Approximate Odds of Winning

8.1 The odds of winning a prize will be determined by the total number of entries in each draw.

9. Prize Amount and Payment of Prize

9.1 The raffle draw prizes shall be:

Tuesday 30th August 2016 Bank Holiday Online Raffle Draw
One prize of £1,500 cash

Tuesday 30th August 2016 Bank Holiday Direct Debit Raffle Draw
One prize of £1,500 cash

9.2 The cash Prize will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Online Special Summer Raffle Draw Promotion
By entering this promotion (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets online for any £1.00 Health Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.2 The promotion will start at 10:00am on Wednesday 17th August 2016 and finish at 10:00am on Monday 22nd August 2016 ("the Promotion Period").  Online entries made for any future draws during this period will qualify for the raffle.

1.3 The Raffle Draw will take place on Monday 22nd August 2016 after 10:00 when the promotion has ended. Each payment transaction for a £1.00 Health Lottery ticket will generate an entry into the Raffle Draw. Where a single transaction is made up of multiple lines, the Player will receive one raffle chance for each line purchased for any eligible draw. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent adjudicator and using a random number generator to select a winner from all valid raffle entries that have been entered in the Raffle Draw held on Monday 22nd August 2016. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

2. Method of Play

2.1 All online tickets purchased during the Promotion Period will be eligible to participate in the Raffle Draw.

2.2 This promotion excludes in-store and entries made by Direct Debit subscription

3. Winning Selection

3.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has purchased a Health Lottery ticket online during the Promotion Period will be eligible to win a prize.

1. The Game/Promotion

By entering this promotion (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.1 The Promotion is open to mainland UK residents aged 16 or over who make their first online deposit of at least £10 and then make their first purchase of at least £10 of Health Lottery tickets in a single transaction during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.2 The Promotion will start at 11.00am on Thursday 9th June 2016 and finish at 19:45pm on Saturday 1st October 2016 ("the Promotion Period").  

1.3 Players who make their first online deposit of at least £10 and then make their first purchase of at least £10 of Health Lottery tickets will be credited with the equivalent of a 70% bonus (up to a maximum bonus of £15) of the money spent after they spend at least £10 in a single transaction on any Health Lottery draw (excludes online games). The bonus may be used to purchase entries for any Health Lottery draws (excludes online games).  Bonus is fully paid for by The Health Lottery ELM. Offer excludes Retail players and Direct Debit players.

1.4 Bonus credit will expire after 7 days from the date it is awarded unless used and bonus credit may not be withdrawn.

1.5 Bonus play is only valid online. Bonus play is not valid for the purchase of an online instant win game and cannot be used in conjunction with other Health Lottery offers or promotions. 

1.6 Entries not complying with these T&Cs will not be valid.

1.7 The Promoter shall have no liability for any system failure or other action or event which prevents a player from entering the Promotion.

1.8 The Promoter's decision is final. No correspondence will be entered into.

1.9 The Promoter reserves the right to cancel this Promotion or to vary the Promotion or these T&Cs at any time by giving notice on the Site.

Promoter: The Health Lottery (ELM) Limited, 10 Lower Thames Street, London, EC3R 6EN

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Raffle Draw Promotion
The Raffle Draw will take place following each £1.00 Saturday Lottery Draw during June 2016 (the “Promotion Period”); results will be published by the Company via the Health Lottery Website, and selected publications. Each payment transaction for a £1.00 Saturday lottery ticket during the promotion period will generate a unique raffle code (“Hot Ticket Code”) that will be entered into the appropriate Raffle Draw. Where a single transaction is made up of multiple lines, the unique Hot Ticket Code generated shall be applied to each line purchased for a Saturday draw only. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent auditor and using a random number generator to select a winner from all of the valid Hot Ticket Codes that have been entered in the Lottery Draws held on Saturdays during the promotion period. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

2. Method of Play

2.1 Only players whose tickets fail to match 5 numbers in the appropriate Saturday Health Lottery £1.00 Draws during the promotion period will be eligible to participate in the Raffle Draw for that particular week. Players will be required to retain their ticket in order to redeem any prizes that are won in the Raffle Draw.

2.2 Online and Direct Debit players will be allocated a Hot Ticket Code per entry into a Saturday draw during the promotion period and this will be included on the email confirmation when the entry is made.

2.3 Only players who fail to match 5 numbers in the appropriate Saturday Health Lottery draw are eligible to win a prize.

3. Winning Selections

3.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has not matched 5 numbers from the Saturday draw during the promotion period, and who does match a Hot Ticket Code drawn for that draw, will be eligible to win a prize.

3.2 Players can claim their Raffle Draw Prize by following the Company’s normal Prize claim process by contacting the Company on 0844 375 55 55* and registering a claim. Once the claim has been successfully validated by the Company the Player will be notified in writing. Subscription Players will automatically receive notification to their registered email account.

4. Approximate Odds of Winning
After each Saturday £1.00 Lottery Draw during the promotion period and in the presence of an independent auditor, a random number generator will be used by the company to select the winning Hot Ticket Code from those which have been assigned to each £1.00 lottery ticket and online entry. The odds of winning a prize will be determined by the total number of entries in each draw.

5. Prize Amounts and Payment of Prizes 

5.1 The Hot Ticket prize shall be:

Saturday 4th June Draw: one prize of £25,000
Saturday 11th June Draw: one prize of £25,000
Saturday 18th June Draw: one prize of £25,000
Saturday 25th June Draw: one prize of £25,000

5.2 Cash Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Raffle Draw Promotion
By entering this promotion (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.1 The Promotion is open to mainland UK residents aged 16 or over who purchase tickets for a Wednesday or Saturday £1.00 Lottery Draw during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.2 The promotion will start at 19:45pm on 2nd March 2016 and finish at 19:45pm on 30th March 2016 ("the Promotion Period").

1.3 The Raffle Draw will take place following each £1.00 Wednesday and Saturday Lottery Draw for the duration of the promotion; results will be published by the Company via the Health Lottery Website, and selected publications. Each payment transaction for a £1.00 Wednesday or Saturday lottery ticket will generate a unique raffle Hot Ticket Code that will be entered into the appropriate Raffle Draw. Where a single transaction is made up of multiple lines, the unique raffle Hot Ticket Code generated shall be applied to each line purchased for a Wednesday or Saturday draw only. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draws will be undertaken by the Company in the presence of an independent auditor and using a random number generator to select a winner from all valid raffle Hot Ticket Codes that have been entered in the Raffle Draws held on Wednesdays and Saturdays. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

2. Method of Play

2.1 All tickets entered into a Wednesday or Saturday £1.00 Lottery Draws during the term of the promotion will be eligible to participate in the Raffle Draw for that particular week. Players will be required to retain their ticket in order to redeem any prizes that are won in the Raffle Draw.

2.2 Online and Direct Debit players will be allocated a raffle Hot Ticket Code for each line purchased for a Wednesday or Saturday draw and this will be included on the email confirmation when the entry is made.

3. Winning Selections

3.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has not matched 5 numbers from the Wednesday or Saturday lottery draw, and who does match a raffle Hot Ticket Code drawn for that draw, will be eligible to win a prize.

3.2 Players can claim their Raffle Draw Prize by following the Company’s normal Prize claim process by contacting the Company on 0844 375 55 55* and registering a claim. Once the claim has been successfully validated by the Company the Player will be notified in writing. Subscription Players will automatically receive notification to their registered email account.

4. Approximate Odds of Winning
After each Wednesday and Saturday £1.00 Lottery Draw and in the presence of an independent auditor, a random number generator will be used by the company to select the winning raffle Hot Ticket Code from those which have been assigned to each £1.00 lottery ticket and online entry. The odds of winning a prize will be determined by the total number of entries in each draw.

5. Prize Amounts and Payment of Prizes

5.1 The raffle Hot Ticket Code draw prizes shall be:

Wednesday 2nd March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

Wednesday 9th March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

Wednesday 16th March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

Wednesday 23rd March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

Wednesday 30th March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

Saturday 5th March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

Saturday 12th March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

Saturday 19th March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

Saturday 26th March 2016 Draw
One prize of a holiday voucher to the value of £4,000 plus £1,000 cash or the total cash equivalent of £5,000

5.2 Cash Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and GameRules.

1. Raffle Draw Promotion
The Raffle Draw will take place following each £1.00 Saturday Lottery Draw during February 2016 (the “Promotion Period”); results will be published by the Company via the Health Lottery Website, and selected publications. Each payment transaction for a £1.00 Saturday lottery ticket during the promotion period will generate a unique raffle code (“Hot Ticket Code”) that will be entered into the appropriate Raffle Draw. Where a single transaction is made up of multiple lines, the unique Hot Ticket Code generated shall be applied to each line purchased for a Saturday draw only. This is a free prize draw linked to a lottery and is funded by The Health Lottery ELM. No additional purchase is required. The Raffle Draw will be undertaken by the Company in the presence of an independent auditor and using a random number generator to select a winner from all of the valid Hot Ticket Codes that have been entered in the Lottery Draws held on Saturdays during the promotion period. The start and end date of the promotion will be stated on the 'Promotions' tab of the Company's website. The Company reserves the right to end the Raffle Draw promotion at any time. The Company also reserves the right to extend the promotion at its discretion.

2. Method of Play

2.1 All tickets entered into a Saturday £1.00 Lottery Draws during the promotion period will be eligible to participate in the Raffle Draw for that particular week. Players will be required to retain their ticket in order to redeem any prizes that are won in the Raffle Draw.

2.2 Online and Direct Debit players will be allocated a Hot Ticket Code per entry into a Saturday draw during the promotion period and this will be included on the email confirmation when the entry is made.

2.3 Only players who fail to match 5 numbers in the appropriate Saturday Health Lottery draw are eligible to win a prize.

3. Winning Selections

3.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has not matched 5 numbers from the Saturday draw during the promotion period, and who does match a Hot Ticket Code drawn for that draw, will be eligible to win a prize.

3.2 Players can claim their Raffle Draw Prize by following the Company’s normal Prize claim process by contacting the Company on 0844 375 55 55* and registering a claim. Once the claim has been successfully validated by the Company the Player will be notified in writing. Subscription Players will automatically receive notification to their registered email account.

4. Approximate Odds of Winning
After each Saturday £1.00 Lottery Draw during the promotion period and in the presence of an independent auditor, a random number generator will be used by the company to select the winning Hot Ticket Code from those which have been assigned to each £1.00 lottery ticket and online entry. The odds of winning a prize will be determined by the total number of entries in each draw.

5. Prize Amounts and Payment of Prizes 

5.1 The Hot Ticket prize shall be:
Saturday 6th February Draw: one prize of £25,000
Saturday 13th February Draw: one prize of £25,000
Saturday 20th February Draw: one prize of £25,000
Saturday 27th February Draw: one prize of £25,000

5.2 Cash Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

1. The Game/Promotion

By entering this promotion (“the Promotion”), you agree to be bound by the following terms and conditions (the “T&Cs”).

1.1 The promotion is open to mainland UK residents aged 16 or over who set up a new Health Lottery Direct Debit during the Promotion Period (please see 1.2 below) (with the exception of employees of The Health Lottery and the Gambling Commission, their immediate families living at the same address, certain contractors of Health Lottery as well as anyone else professionally connected with the promotion).

1.2 The promotion will start at 19:45pm on 25th January 2016 and finish at 19:45pm on 14th March 2016 ("the Promotion Period").  Every Player who, during the Promotion Period, sets up a new online Direct Debit for any draws through their online Health Lottery account is eligible to receive a bonus credit in line with these T&Cs.

1.3 Eligible players will receive 20% of their monthly direct debit amount as a bonus credit into their bonus wallet for each successful direct debit payment.  The bonus is awarded once each month for three consecutive months only. For direct debit payments being taken on the 1st of the month, the bonus will be awarded approximately between the 8th and 10th of the month and for payments being taken on the 15th of the month the bonus will be awarded approximately between the 22nd and 24th of the month.

1.4 Each bonus credit that is awarded will expire after 30 days from the date it is awarded unless used and bonus credit may not be withdrawn.

1.5 Bonus play is only valid online. Bonus play is not valid for the purchase of an online instant win game. 

1.6 To set up a Direct Debit for The Health Lottery website, go to www.healthlottery.co.uk ("the Site") and having signed into your account, click My Account, then Manage Direct Debit. The Health Lottery Terms and relevant Games Rules and Procedures (all available on the Site) apply to registration, use of your account and the playing of Health Lottery games online.

1.7 Entries not complying with these T&Cs will not be valid.

1.8 The Promoter shall have no liability for any system failure or other action or event which prevents a player from entering the Promotion.

1.9 The Promoter's decision is final. No correspondence will be entered into.

1.10 The Promoter reserves the right to cancel this Promotion or to vary the Promotion or these T&Cs at any time by giving notice on the Site.

Promoter: The Health Lottery (ELM) Limited, 10 Lower Thames Street, London, EC3R 6EN

1. The Game/Promotion

The Promotion is called the Second Chance Guaranteed Winner Promotion.

2. The Draw

The Draw will take place when specified by the Company; results will be published at a time to be specified by the Company during the Promotion.  The Draw will be undertaken by the Company to select one winning play from all of the plays that have been entered in the Lottery Draw usually held on a Saturday, on the date as specified by the Company for the Promotion.

4. Method of Play

All non Match 5 winning tickets specified in the Promotion Period will be eligible to participate in the Second Chance Guaranteed Winner Promotion

3. Winning Selections

Subject to the Game Rules and the Terms & Conditions, a Player who has a ticket that matches the selected Winning Ticket Number/internet ID/Direct Debit ticket ID will be eligible to win a prize of up to £100,000.

4. Second Chance Guaranteed Winner Promotion - Approximate Odds of Winning and Prize Structure

The odds of winning a prize will be determined by the total number of entries in the week of the Promotional Draw as specified by the Company.

The winning Ticket Number/internet ID/Direct Debit will be paid up to £100,000.

5. Payment of Prizes & Prize Capping

All prizes will be paid in accordance with the Game Rules and Terms and Conditions.

These Game Rules & Terms and Conditions are in addition to, and must be read in conjunction with, The Health Lottery Terms and Conditions and Game Rules.

1. Hot Ticket Raffle Promotional Draw

The Hot Ticket Draw will take place weekly following the Lottery Draw; results will be published by the Company via the Health Lottery Website, and selected publications. The Hot Ticket Draw will be undertaken by the Company in the presence of an independent auditor and using a random number generator to select a number of winners from all of the Hot Ticket Codes that have been entered in the Lottery Draw usually held on Saturdays and Wednesdays. The start and end date of the promotion will be states on the 'Promotions' tab of the Company's website. The Company reserved the right to end the Hot Ticket Raffle at any time. The Company also reserves the right to extend the promotion at its discretion.

2. Method of Play

All Tickets entered into the Lottery Draws will be eligible to participate in the Hot Ticket Draw for that particular week. Players will be required to retain their ticket in order to redeem any prizes that are won in the Hot Ticket Draw.

3. Winning Selections

3.1 Subject to the Company’s Game Rules and Terms and Conditions, any Player who has not matched 5 numbers from the Saturday or Wednesday draw, who does match a Hot Ticket Code drawn for that draw, will be eligible to win a prize.

3.2 Players can claim their Hot Ticket Code Prize by following the Company’s normal Prize claim process by contacting the Company on 0844 375 55 55* and registering a claim. Once the claim has been successfully validated by the Company the Player will be notified in writing. Subscription Players will automatically receive notification to their registered email account.

4. Approximate Odds of Winning

After each lottery Draw and in the presence of an independent auditor, a random number generator will be used by the company to select a number of winning Hot Ticket Codes which have been assigned to each lottery ticket and online entry. The odds of winning a prize will be determined by the total number of entries in the week of the draw.

5. Prize Amounts and Payment of Prizes 

5.1 Hot ticket Code Prizes may take the form of both cash and non cash Prizes. Hot Ticket Code Cash Prizes shall be:

Saturday Draw:

1 x £10,000 Prize
4 x £5,000 Prizes
5 x £2,000 Prizes

Wednesday Draw:

2 x £5,000 Prizes

5.2 Cash Prizes will be administered and processed in line with the Company’s Terms and Conditions and Game Rules.

5.3 Cash Prizes offered in the Saturday Draw may differ from those offered in the Wednesday draw.

5.4 When in addition to Cash Prizes Non cash Prizes are offered, these may take the form of a car, holiday, shopping vouchers or any other similar prizes which may vary from week to week at the discretion of the Company. Players will be aware of the Prizes on offer each week prior to the lottery Tickets going on sale.

5.5 Age restriction on certain types of non-cash prizes may apply. In the event that a winner is under age (but is still an eligible winner) for any non-cash prize which has an age restriction attached by the supplier, the Company reserves the right to administer the prize to a legal guardian or parent.

6. Rules Relating to Car Prizes

6.1 Value of Car

When a Car is offered, the ‘on the road’ value of any car won will be approximately £10,000 (inclusive of VAT) this may fluctuate dependent on market rates and conditions. The value will include 12 months road tax and delivery but will be exclusive of insurance. The Winner is responsible for arranging their own insurance. A cash equivalent of £10,000 will be offered to all Car winners. 

6.2  The Company will use reasonable endeavours to locate the advertised car but reserves the right to substitute the advertised car with a car of equal or greater value or offer a cash alternative o £10,000 in the event of any part of the Prize becoming unavailable. 

6.3 The Company makes no representations or warranties as to the quality/suitability of any of the vehicles offered as prizes.

6.4 The Company reserves the right to choose the colour of the car and accessories (if any)

7. Except for liability for death or personal injury caused by the negligence of the Company, the Company shall not be liable for any loss suffered or sustained to person or property including not limited to, consequential (including economic) loss by reason of any act or omission by the Company, or its servants or agents, in connection with the arrangement for supply, or the supply, of any Vehicles, holiday or gift voucher by any person to the prize-winner and where applicable to any family/persons accompanying the winner or in connection with any of the Prizes awarded by the Company.

*Calls to The Health Lottery Helpline will be charged at 7p per minute from a BT landline. Charges from other service providers will vary.

Blue £10,000

Game Number: 2001

PROMOTER: Donald Macrae, Suite 15802, Lower Ground Floor, 145-157 St John Street, London, EC1V 4PW

Buying this ticket supports local good causes supported by HealthRich (www.healthrichcic.org.uk) a Community Interest Company tackling health inequalities across South Yorkshire. The Health Lottery is licensed by the Gambling Commission (licence number 000-026057-N-309180)

PRICE: Each ticket costs £1. The closing date for this game is 30th April 2015. All prizes must be claimed within 180 days of the closing date.

Prizes available in this game are £10,000(x2), £1,000 (x5), £10 (x2400), £5 (x4800), £2(x9600), £1(x38400). Overall odds of winning are approximately 1 in 4.35. The number of prizes available will reduce as prizes are won. There are 240,000 tickets in the print run of this game.

HOW TO PLAY: Scratch panel, match 3 identical symbols to win a prize.

HOW TO CLAIM A PRIZE You must have the scratch card in your possession. You can claim a prize of up to £10 at any WHSmith High Street store. Any prize over £50 must be claimed directly from The Health Lottery. Please phone our helpline on 0844 375 5555 (7p/min) or email help@healthlottery.co.uk

TERMS AND CONDITIONS You must be 16 or over to play. The Health Lottery reserves the right to close the game at any time. Mutilated or defaced tickets will not be accepted and The Health Lottery will not be responsible for ticket loss, theft, mutilation or destruction. It is the player’s responsibility to ensure that any prize paid out in store corresponds to the amount won on the ticket. The player is responsible for the safe keeping of any ticket and failure to produce the original ticket will result in the refusal to pay a prize.   The Health Lottery’s decision on whether a prize claim is valid shall be final. Reasons to refuse payout may include but are not limited to suspected theft, alteration, counterfeiting, late submission, incomplete claim form, or printing error.

2ND CHANCE DRAW: All non-winning tickets are eligible for entry in the 2nd Chance Draw.  You can register your ticket on our website www.healthlottery.co.uk/scratch-cards, by calling 0844 375 5555 or email help@healthlottery.co.uk. After the game is closed, we will randomly select one non-winning ticket for a 2ndchance prize of £10,000. We will contact you if you are the winner and have registered your ticket with us. You must retain the ticket to collect the prize

Udder Madness

Game Number: 2002

PROMOTER:Donald Macrae, Suite 15801, Lower Ground Floor, 145-157 St John Street, London, EC1V 4PW
Buying this ticket supports local good causes supported by HealthForm (www.healthformcic.org.uk) a Community Interest Company tackling health inequalities in Greater Manchester. The Health Lottery is licensed by the Gambling Commission (licence number 000-026057-N-309180)
PRICE: Each ticket costs £1. The closing date for this game is 30th April 2015. All prizes must be claimed within 180 days of the closing date.

Prizes available in this game are £10,000(x2), £1,000 (x4), £10 (x2160), £5 (x4320), £2(x8640), £1(x34560). Overall odds of winning are approximately 1 in 4.35. The number of prizes available will reduce as prizes are won. There are 216,000 tickets in the print run of this game.

HOW TO PLAY: Scratch panel, match 3 identical symbols to win a prize.

HOW TO CLAIM A PRIZE You must have the scratch card in your possession. You can claim a prize of up to £10 at any WHSmith High Street store. Any prize over £50 must be claimed directly from The Health Lottery. Please phone our helpline on 0844 375 5555 (7p/min) or email help@healthlottery.co.uk

TERMS AND CONDITIONS You must be 16 or over to play. The Health Lottery reserves the right to close the game at any time. Mutilated or defaced tickets will not be accepted and The Health Lottery will not be responsible for ticket loss, theft, mutilation or destruction. It is the player’s responsibility to ensure that any prize paid out in store corresponds to the amount won on the ticket. The player is responsible for the safe keeping of any ticket and failure to produce the original ticket will result in the refusal to pay a prize.   The Health Lottery’s decision on whether a prize claim is valid shall be final. Reasons to refuse payout may include but are not limited to suspected theft, alteration, counterfeiting, late submission, incomplete claim form, or printing error.

2ND CHANCE DRAW: All non-winning tickets are eligible for entry in the 2nd Chance Draw.  You can register your ticket on our website www.healthlottery.co.uk/scratch-cards, by calling 0844 375 5555 or email help@healthlottery.co.uk. After the game is closed, we will randomly select one non-winning ticket for a 2nd chance prize of £10,000. We will contact you if you are the winner and have registered your ticket with us. You must retain the ticket to collect the prize

Nifty Fifty

Game Number: 2003

PROMOTER: Donald Macrae, Suite 15801, Lower Ground Floor, 145-157 St John Street, London, EC1V 4PW

Buying this ticket supports local good causes supported by HealthForm (www.healthformcic.org.uk) a Community Interest Company tackling health inequalities in Greater Manchester. The Health Lottery is licensed by the Gambling Commission (licence number 000-026057-N-309180)

PRICE: Each ticket costs 50 pence. The closing date for this game is 30th April 2015. All prizes must be claimed within 180 days of the closing date.

Prizes available in this game are £5,000(x2), £500 (x2), £5 (x240), £2 (x480), £1(x1200), 50p(x3360). Overall odds of winning are approximately 1 in 4.54. The number of prizes available will reduce as prizes are won. There are 24,000 tickets in the print run of this game.

HOW TO PLAY: Scratch panel, match 3 identical symbols to win a prize.

HOW TO CLAIM A PRIZE You must have the scratch card in your possession. You can claim a prize of up to £10 at any WHSmith High Street store. Any prize over £50 must be claimed directly from The Health Lottery. Please phone our helpline on 0844 375 5555 (7p/min) or email help@healthlottery.co.uk

TERMS AND CONDITIONS You must be 16 or over to play. The Health Lottery reserves the right to close the game at any time. Mutilated or defaced tickets will not be accepted and The Health Lottery will not be responsible for ticket loss, theft, mutilation or destruction. It is the player’s responsibility to ensure that any prize paid out in store corresponds to the amount won on the ticket. The player is responsible for the safe keeping of any ticket and failure to produce the original ticket will result in the refusal to pay a prize.   The Health Lottery’s decision on whether a prize claim is valid shall be final. Reasons to refuse payout may include but are not limited to suspected theft, alteration, counterfeiting, late submission, incomplete claim form, or printing error.

2ND CHANCE DRAW: All non-winning tickets are eligible for entry in the 2nd Chance Draw.  You can register your ticket on our website www.healthlottery.co.uk/scratch-cards, by calling 0844 375 5555 or email help@healthlottery.co.uk. After the game is closed, we will randomly select one non-winning ticket for a 2ndchance prize of £5,000. We will contact you if you are the winner and have registered your ticket with us. You must retain the ticket to collect the prize. 

Version 2.0 26 January 2015

We want you to enjoy playing the Health Lottery; providing excellent customer service is important to us and in the vast majority of cases this is exactly what you will receive. However, just occasionally, something goes wrong and a customer, unfortunately, has cause to complain.

In the first instance your complaint should be registered with us by calling 0844 375 55 55 where a member of our Customer Services team will endeavour to address the issue and resolve the query immediately or, if you prefer, you may write to us at the addresses shown at the bottom.

If an immediate solution cannot be achieved because further investigation is necessary, we will let you know straight away.

Should our investigation take longer than anticipated, which will only happen if the circumstances are particularly complex, we will explain why and we will make sure you are provided with regular updates. We will not normally allow any complaint to be unresolved for more than 4 weeks, as we will always agree a course of action with you within this time.

Any investigation will be overseen by a specially selected and trained staff member who will stay in contact with you throughout the investigatory period

In the unlikely event that you are still unhappy with how your complaint is being handled or resolved, we have in place an escalation procedure which means that you can request the involvement of an appropriate manager by writing to us the addresses show at the bottom.

If at any time you are unhappy with the progress or outcome of our investigations, please do not  hesitate to contact the staff member handling your complaint.

If, at the end of this process, you still remain dissatisfied with the outcome further review can be requested and a full review of the dispute and outcome will be conducted by THL Compliance Department.

In the unlikely event you remain dissatisfied with the outcome you may escalate your complaint to an independent adjudicator for further investigation and review. This independent adjudicator, namely the Independent Betting Adjudication Service (IBAS), is specialised in the resolution of gaming disputes.

The independent adjudicator will consider your complaint totally impartially and we are bound by their decision. IBAS contact details are as follows:

Independent Betting Adjudication Service
PO Box 62639
London
EC3P 3AS

T: 020 7347 5883
E: adjudication@ibas-uk.co.uk
www.ibas-uk.com

We do hope, however, that your complaint will have been resolved much earlier..
 

More specific information from the Gambling Commission regarding operator complaints can be found here:

http://www.gamblingcommission.gov.uk/Contact-us/Complaints/How-do-I-complain-operator.aspx


For further information or to initiate a complaint you can call us on 0844 375 5555 between the hours of 0900-1730 Monday to Saturday. 

Or write to us:

Department 376,
The Health Lottery,
Queensgate, Grange Rd East,
Birkenhead,
CH41 5FD.

Or email us: 
help@healthlottery.co.uk